社區(qū) 發(fā)現(xiàn) Amazon 回應(yīng)召回原因的聲明模板有沒有,亞馬遜召回...
回應(yīng)召回原因的聲明模板有沒有,亞馬遜召回產(chǎn)品申訴信怎么寫?
申訴經(jīng)常會遇到如下郵件:
Hello from Amazon Selling Partner Support,
We see that your facing issue with the ASIN:XXX.
We inform you that the ASIN B0D7ZYWX9P is restricted under Product removal requested by German authority.
We see that your provided document does not met criteria. Hence, we ask you to provide required documents with this below criteria.
The letter of compliance must be a statement explaining how current or incoming inventory is not subject to recall and is compliant with all regulatory standards.
Your letter of compliance must also include the following information:
1. Must be from the manufacturer, on the manufacturer's letterhead, and signed by a relevant manufacturer stakeholder.
2. A brief statement of one to two sentences stating the reason for the recall.
3. Identification of the ASIN and product name requested for reinstatement.
4. Must be submitted in PDF or Word document format.
Once we receive your letter, we will redirect it to the appropriate team. They will investigate your request and we will contact you with their decision.
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合規(guī)信申訴文件之后,回應(yīng)召回原因的聲明又是什么?
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核心要點(diǎn):
(1) 回應(yīng)召回原因的聲明 - 必須解釋可能的原因并顯示糾正措施。
(2)產(chǎn)品本身(燈具)的圖片,顯示強(qiáng)制性標(biāo)記,包括其電氣額定值數(shù)據(jù)和其他指定信息(USB 端口的電氣規(guī)格詳細(xì)信息);可以聯(lián)系制造商的單一郵政地址。
(3)燈的圖片,包括制造商的名稱或商標(biāo) - 請注意,產(chǎn)品本身的品牌與包裝之間存在不匹配。
(4)文件必須以PDF/ZIP格式提交
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合規(guī)信,召回聲明,申訴信,DOC符合性聲明等一系列商品安全問題申訴文件可用模板套用。
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