社區(qū) 發(fā)現(xiàn) Amazon 來了兩個A to Z, 導致ODR高于1...
來了兩個A to Z, 導致ODR高于1%，美國自發(fā)貨權(quán)限被關(guān)閉，如何申訴？該怎么填寫呢? 之前填了一次，未申訴成功……
發(fā)帖7次
被置頂4次
被推薦0次
質(zhì)量分0星
回帖互動40次
歷史交流熱度22.11%
歷史交流深度0%
申訴頁面如下，該如何填寫？
看了大家的評論，是違反了亞馬遜直發(fā)政策，這個需要怎么申訴呀？
我們是做自發(fā)貨，從美國海外倉發(fā)貨到顧客手上，物流單號都是真實的，但不明白為什么會出現(xiàn)這樣的情況？
有申訴模板嗎？該怎么申訴呢
?
看了大家的評論，是違反了亞馬遜直發(fā)政策，這個需要怎么申訴呀？
我們是做自發(fā)貨，從美國海外倉發(fā)貨到顧客手上，物流單號都是真實的，但不明白為什么會出現(xiàn)這樣的情況？
有申訴模板嗎？該怎么申訴呢
?
倒計時：
8 個回復
我是菜菜呀 - 亞馬遜慈善家
贊同來自:
以下寫了個類似的申訴信，希望對你有用，一定要根據(jù)你的實際情況再去修改
Dear Amazon Customer Service Team,
I am a seller on your platform, and I am deeply concerned about the removal of my self-ship permissions. I acknowledge that I have violated Amazon's drop shipping policy, and I would like to extend my sincere apologies.
I fully understand Amazon's commitment to protecting customer rights and providing a superior shopping experience. However, I believe there might be some misunderstandings regarding my situation, and I would like to explain it thoroughly and request a reconsideration for the restoration of my self-ship permissions.
Firstly, I want to clarify that I have not directly shipped products from third-party suppliers to customers. On the contrary, I have been using a US-based overseas warehouse to expedite delivery and enhance logistics services for better customer satisfaction. Our shipping tracking numbers are authentic and valid, and we ensure customers can accurately track and receive their orders.
I commit to adhering to Amazon's policies and regulations, including holding inventory and personally handling shipments. I am willing to make adjustments to my store operations and ensure no further violations of any policies.
I genuinely hope to gain your understanding and support in reinstating my self-ship permissions. I am willing to cooperate with any necessary reviews and provide any additional information or documentation to demonstrate my commitment and sincerity.
Once again, I apologize for any inconvenience caused, and I appreciate your time and consideration in reviewing my appeal. I look forward to continuing my business on the Amazon platform with your cooperation.
Thank you for your time and patience.
Best regards,?
[Your Name]
?[Your Store Name]?
[Your Contact Information]
我是菜菜呀 - 亞馬遜慈善家
贊同來自:
以下寫了個類似的申訴信，希望對你有用，一定要根據(jù)你的實際情況再去修改
Dear Amazon Customer Service Team,
I am a seller on your platform, and I am deeply concerned about the removal of my self-ship permissions. I acknowledge that I have violated Amazon's drop shipping policy, and I would like to extend my sincere apologies.
I fully understand Amazon's commitment to protecting customer rights and providing a superior shopping experience. However, I believe there might be some misunderstandings regarding my situation, and I would like to explain it thoroughly and request a reconsideration for the restoration of my self-ship permissions.
Firstly, I want to clarify that I have not directly shipped products from third-party suppliers to customers. On the contrary, I have been using a US-based overseas warehouse to expedite delivery and enhance logistics services for better customer satisfaction. Our shipping tracking numbers are authentic and valid, and we ensure customers can accurately track and receive their orders.
I commit to adhering to Amazon's policies and regulations, including holding inventory and personally handling shipments. I am willing to make adjustments to my store operations and ensure no further violations of any policies.
I genuinely hope to gain your understanding and support in reinstating my self-ship permissions. I am willing to cooperate with any necessary reviews and provide any additional information or documentation to demonstrate my commitment and sincerity.
Once again, I apologize for any inconvenience caused, and I appreciate your time and consideration in reviewing my appeal. I look forward to continuing my business on the Amazon platform with your cooperation.
Thank you for your time and patience.
Best regards,?
[Your Name]
?[Your Store Name]?
[Your Contact Information]