社區(qū) 發(fā)現 Amazon 求解!在被亞馬遜注冊中心下掉“品牌“,不...
求解!在被亞馬遜注冊中心下掉“品牌“,不僅品牌功能用不了,創(chuàng)建鏈接也用不了這個品牌名,開case被告知讓去找品牌注冊中心,給品牌注冊中心發(fā)了多封郵件未能得到任何回復,應該如何恢復”品牌“?
在6月1日,case里突然收到一封標題為”Your Brand Registry - 品牌名“的case,并且在業(yè)績通知以及郵件內均未收到這個信息,case內容請見下文:
Amazon
六月 01, 2022 03:30 上午
Hello from Amazon Brand Registry,
As part of our regular investigation, we would like your attention to the below email to avoid any further action on your Brand Registry for your Brand ''品牌名''.
We request that you provide the additional information and documents as explained in this email.
What is the next step?
Please review the information carefully and provide us with the necessary information and documents by 06/10/2022. You may respond to this email by entering your responses under the column ‘Your Response’ and attach documents as mentioned. Documents must be in the format .JPEG, PDF, .PNG, etc.
Why is the information or documents required?
Please note that Amazon performs investigation on Brands on regular basis to ensure the Brands are compliant with Amazon policies and thereby, we require the additional information and documents from you. In the absence of the information, we may be unable to proceed with the investigation which may impact your Amazon Brand registry status.
We look forward to your cooperation and thank you for your understanding. Your response:
Q1> Do you own the Trademark of the brand?
Option a: Yes I own the Trademark - Upload a scanned copy of the Trademark receipt (Mandatory)
Option b: I do not own the Trademark but I have authorization from the Trademark owner to represent the brand. - Upload a scanned copy of the authorization letter from the Trademark owner if you are not the Trademark owner. Enter N/A if you are a TM owner or a licensee (Mandatory)
Option c: I am a licensee - Upload a scanned copy of the contract if you are a licensee. Enter N/A if you are a TM owner or have authorization to represent the brand (Mandatory)
Q2> Which of the two statements best describe the current manufacturing set-up for the brand? This is required so that we can guide you to upload the right documents which would aid our investigation process.
Option a: I have my own manufacturing set-up which manufactures majority of the products under the brand - Upload a scanned copy of the manufacturing certificate if you manufacture majority of the products under the brand. (Optional).
Option b: I have a contract with a third party manufacturer which manufactures majority of the products under the brand - Upload a scanned copy of the contract with the third party manufacturer. Enter N/A if you have your own manufacturing set-up.
Q3> Enter the website of your brand. (Enter N/A if you do not have a brand website)
Q4> Are any of your other brands currently sold on Amazon in any marketplace?
Option a. Yes - Enter the brand store link of all your brands on Amazon
Option b. No - Enter N/A if there are no brand store links now
Q5> Upload a copy of any recent sales/sourcing/manufacturing invoice in the last 6 months which includes one or more product names mentioned above. (Mandatory)
Regards,
Amazon Brand Registry
Thank you for selling with Amazon,
Archita B.
Amazon.com Seller Support
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因為端午假期原因,材料一直沒能準備齊全及時提交,導致了延誤。
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各位看官再看下文
Amazon
六月 09, 2022 10:58 下午
Hello from Amazon Brand Registry,
Your Brand '品牌名'
Why is this happening?
As part of Brand Registry, a detailed investigation is conducted during which our investigation team may reach out to you to request for additional information and documents as evidence or to participate in a video verification.
On 06/01/2022, we reached out to you to share additional info. As of 06/10/2022, we have not heard back from you. In the absence of the additional information, we are unable to process the notice and hence it is declined.
Regards,
Amazon Brand Registry
Thank you for selling with Amazon,
Archita B.
Amazon.com Seller Support
現在品牌被下,不僅品牌功能用不了,創(chuàng)建鏈接也用不了這個品牌名
開case被告知讓去找品牌注冊中心,給品牌注冊中心發(fā)了多封郵件未能得到任何回復(連tm拒絕的郵件都沒有)。
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求解,怎樣能重新使用這個品牌?應該怎樣去做?
3 個回復
商標專利版權yuki - 五年多亞馬遜品牌備案經驗分享交流,擅長亞馬遜品牌備案。微信公眾號:如何不上班也有錢;小紅書:CADMON2023
贊同來自: 路先生
你看下這個帖子的里面的品牌申請那里是否能用到這個方法http://xrfireworks.com.cn/question/60791