社區(qū) 發(fā)現(xiàn) Amazon 產(chǎn)品安全性問題被下架,提交文件后鏈接恢復(fù)...
產(chǎn)品安全性問題被下架,提交文件后鏈接恢復(fù)了,庫存由瑕疵品變成預(yù)留狀態(tài) 無法恢復(fù)庫存
Dear Seller, We are currently removing all listings for some product(s) you have offered for sale on Amazon.com because of reported safety concerns. Please note that you will not be penalized for the first-time cancellation of these listings. However, we prohibit re-listing products on Amazon.com once it is brought to your attention that sales of those products are not permitted. You should not ship any pending customer orders for this product yourself. If you would like to appeal this decision, please submit an up-to-date (within the last year) CPSIA Compliance testing documentation from a CPSC approved laboratory, in addition to safety standard ASTM F963 if the product is a toy to Seller Support (https://sellercentral.amazon.c ... b_home). Please note that failure to provide appropriate documentation may result in your inventory being returned to you or destroyed. NOTE: If you have FBA inventory associated with the listings above, it will be stranded and subject to required removals if the ASINs are not reinstated within 30 days. To avoid this please appeal and provide documentations at your earliest opportunity. For details on when your units are scheduled for automatic removal visit Fix stranded inventory: https://sellercentral.amazon.c ... tory/ Please note that you must ensure removal/disposal orders are successfully executed.
翻譯:
尊敬的賣家,
由于報(bào)告的安全問題,我們目前正在刪除您在 Amazon.com 上出售的某些產(chǎn)品的所有列表。
請(qǐng)注意,您不會(huì)因首次取消這些列表而受到處罰。但是,一旦您注意到不允許銷售這些產(chǎn)品,我們將禁止在 Amazon.com 上重新發(fā)布產(chǎn)品。
您不應(yīng)該自己為該產(chǎn)品運(yùn)送任何待處理的客戶訂單。
如果您想對(duì)此決定提出上訴,請(qǐng)向賣家支持提交一份來自 CPSC 批準(zhǔn)的實(shí)驗(yàn)室的最新(去年)CPSIA 合規(guī)性測(cè)試文件,以及安全標(biāo)準(zhǔn) ASTM F963(如果產(chǎn)品是玩具)( https://sellercentral.amazon.c ... _home)。請(qǐng)注意,未能提供適當(dāng)?shù)奈募赡軙?huì)導(dǎo)致您的庫存被退回或銷毀。
注意:如果您有與上述商品相關(guān)的亞馬遜物流庫存,如果 ASIN 未在 30 天內(nèi)恢復(fù),它將被擱置并被要求移除。為避免這種情況,請(qǐng)盡早提出上訴并提供文件。有關(guān)您的商品何時(shí)安排自動(dòng)移除的詳細(xì)信息,請(qǐng)?jiān)L問修復(fù)滯留庫存:https://sellercentral.amazon.c ... tory/ 請(qǐng)注意,您必須確保移除/處置訂單成功執(zhí)行。
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經(jīng)過:
6天后提供相關(guān)文件證書 ,鏈接審核了兩天鏈接恢復(fù),庫存150件,10件還是瑕疵品 140件處于亞馬遜預(yù)留狀態(tài),我們的產(chǎn)品是大件一直等著,一個(gè)月倉儲(chǔ)費(fèi)快一萬了 現(xiàn)在已經(jīng)等待了15天,聯(lián)系客服說:目前是被產(chǎn)品安全團(tuán)隊(duì)在控制,導(dǎo)致商品無法恢復(fù)正??墒郏枰踩珗F(tuán)隊(duì)解除限制我們才能恢復(fù)庫存 ,有沒有相似經(jīng)歷的人?
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8 個(gè)回復(fù)
匿名用戶
贊同來自:
2. 這種情況只要鏈接恢復(fù)正常,去開亞馬遜庫存的case催上架
3. 正常你鏈接恢復(fù)的話庫存也是會(huì)恢復(fù)的,除非鏈接審核被卡了