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專利侵權(quán):賬戶狀況顯示專利侵權(quán),某一個變體被下架,其他變體正常在售。變體之間只是顏色不一樣。沒有收到任何的業(yè)績通知和郵件,只有賬戶狀況頁面顯示專利侵權(quán)……

發(fā)帖3次 被置頂1次 被推薦1次 質(zhì)量分0星 回帖互動13次 歷史交流熱度10.71% 歷史交流深度0%
賬戶狀況顯示專利侵權(quán),某一個變體被下架,其他變體正常在售。變體之間只是顏色不一樣。
沒有收到任何的業(yè)績通知和郵件,只有賬戶狀況頁面顯示專利侵權(quán)。所以并不知道侵權(quán)的專利號和投訴人的任何信息。中英文case開了n個,也跟賬戶團隊打了電話,均回復(fù)查詢不到專利號或者其他信息。只是說直接進行申訴,證明實際并沒有侵犯他人專利。

目前產(chǎn)品詳情頁被刪,且無法再編輯,顯示此商品有其他發(fā)布限制。
我們自己也查詢了一下這個產(chǎn)品的相關(guān)專利,有發(fā)現(xiàn)一個跟我們產(chǎn)品類似的外觀專利。雖然并不完全一致,但我們的上架時間晚于該專利時間。

已經(jīng)進行了兩次申訴,都失敗了。申訴思路是說該專利跟我們產(chǎn)品實際并不一致。然后也有賣家在該專利生效之前就已經(jīng)開始售賣。
然后亞馬遜回復(fù)
要想讓我們重新啟售您的商品,請?zhí)峁┮韵氯我晃募?,證明您的商品為正品:
-- 由權(quán)利所有者直接發(fā)送給亞馬遜的撤銷請求。您可以在收到的有關(guān)商品停售的通信內(nèi)容中找到權(quán)利所有者的聯(lián)系信息。
-- 法院命令、臨時限制令、禁令或宣誓書,或者法律顧問出具的未侵權(quán)證明

目前市面上有很多同款產(chǎn)品在正常售賣,我們下架的那個子體有200多個庫存,想知道還有什么別的辦法恢復(fù)鏈接。
或者說目前只下架了一個子體,其他子體乃至店鋪后續(xù)會不會有什么風(fēng)險。
?
之前有在網(wǎng)上看到其他人的分享(非廣告),詳情見圖
專利侵權(quán).jpg

?
非常感謝大家的回復(fù)。目前事情已經(jīng)得到了解決。
繼第一個子體被下架后,最近其他變體也被下架。這次收到了亞馬遜的郵件,最終考慮時間等諸多因素,所以花錢跟專利權(quán)利人達成了和解,獲得了該專利的授權(quán)。
專利產(chǎn)品跟我們的產(chǎn)品一模一樣,我們也并沒有這個產(chǎn)品的國內(nèi)專利。專利無效化是一項巨大工程,最終我們選擇了放棄。
已邀請:
題主寫的不夠清楚,不知道涉及的是哪個站點,侵的是哪方面的權(quán)。下面我就以自己申訴成功的案例為例,希望有幫助
今年四月份,德國和英國分別遭到了競爭對手的專利投訴(design right infringement).
背景:1:德國和法國遭到投訴。法國因為asin同步了德國,所以直接連坐
2:對方專利注冊號比我們自己的專利號和鏈接的上架時間都早了一年
? ? ? 3:被投訴的產(chǎn)品發(fā)票已過180天
? ? ? 4:產(chǎn)品外觀相似度有八九成
以下截圖是亞馬遜發(fā)過來的侵權(quán)內(nèi)容
https://assert.wearesellers.com/answer/20220801/54324e00adbed1f819b0a939fc97e107.png
?
收到投訴后立馬采取的措施
1:嘗試與對方和解,但是由于對方開出的條件太過苛刻,所以和解不了
2:注冊自己的專利號。(ps:歐洲專利真的是太狗了,不時審,只要申請,基本都能注冊下來,時間為三四周左右)
3:自己的專利號注冊下來以后,就可以去申訴了。后臺績效通知里面有申訴按鈕,我們是一個月自家專利號下來的時候才開始申訴??偣灿腥齻€asin,第一個asin申訴了六次才成功;第二個asin申訴了三次成功;第三個asin申訴了一次就成功。其中POA改了一次,也就是第一個asin第一次申訴不成功時,改了一次poa,后面的所有申訴,poa都是一樣的,沒有再修改過,因為poa內(nèi)容以后很詳細,實在想不出修改的點了。
以下是不通過時亞馬遜回復(fù)的郵件,猜測是機器回復(fù),每次不通過時回復(fù)內(nèi)容都是一樣的!所以多申訴幾遍,也不用擔(dān)心什么浪費申訴機會。
https://assert.wearesellers.com/answer/20220801/3b4946ee0d2daa9107c7bf45599b8861.png
?
3:以下是POA申訴時的主要思路。走的是不承認的申訴路線;
A:找出大概五點的不同點,以圖片的形式具體展示出來。這時候需要仔細研究投訴方的專利圖片和鏈接,找出與自家的不同。我把投訴方的主圖與自家的主圖放在一起,這些不同點用小圖標的方式圈出來放在一起做的對比。
B: 提供自家的專利號。這里需要點明專利已經(jīng)是注冊成功的狀態(tài),而不是pending中;同時附上專利鏈接
C:提供產(chǎn)品的歷史出單記錄。因為我們的增值稅發(fā)票已經(jīng)超過180天,所以提供發(fā)票已經(jīng)沒有意義了。所以改用歷史出單記錄,如果鏈接有好評,最好也一起附上來證明產(chǎn)品的真實性。
最好需要附上詳細的今后行動內(nèi)容,我們第一次poa這一點沒有寫詳細,后面才補上,這一part內(nèi)容亞馬遜還是很看著的。
最后給大家附上完整的poa參考啦!
Dear Amazon seller performance team,
Thank you for providing us with an opportunity to appeal to the removal of listing ASIN due to the complaint of design right infringement-Design No. 投訴方專利號

Regarding this case, we believe that design right infringement complaint is invalid and untrue. Through careful reading and research, we believe that we have not infringed any intellectual property right.?

1: The differences from our product to Design No 投訴方專利號(以下以衣服為例子)
(1): The shape of the neckline is different. Our item is V shape while theirs is U shape
(2): The Shoulder closure way is different. Our item is Snap closure while theirs is stitch one.?
(3): The zipper protector way is different. The zipper of our item is covered by folded edge which theirs is not any protector.?
(4): The design character is different. Our item is flower printed while theirs is animal printed
(5): The trouser length is different. The trouser length of our item is 4cm while theirs is 8cm.??
For detailed picture contrast, please download pdf and jpg以下插入具體的差異對比圖。

2: We and the complainant, both of us have the design right patent
Here is our Design No:自家專利號. please confirm it here: 專利號查詢鏈接

Here is their design No: 對方專利號. Please confirm it here: 查詢鏈接

From the pics in these two patents, it is easy to know the differences between our 產(chǎn)品關(guān)鍵詞with theirs. Although they look similar at the fist sight, there are 5 differences in the designs. That is the reason that both of us registered the patent successfully. Please see the pic below, the open way of our 產(chǎn)品關(guān)鍵詞 is totally different form theirs. For detailed pictures, please download jpg插入具體的產(chǎn)品圖

3: Followed is the order history and the pics of our product which can prove that the item is authentic and belongs to us. For detailed pictures, please download jpg 插入歷史訂單截圖和產(chǎn)品細節(jié)圖

How did we deal with the complaint
1. Carefully investigated whether our products are infringing, and it is clear that we have no infringement.
2: We have contacted the patent complainant according to the email address to inform them of the company wrongful complain against our product and the losses it caused to us, and request them to withdraw their complain as soon as possible but did not get any reply.?

3. Carefully checked the description of all our product to make sure that they complies with Amazon's policy guidelines, especially regarding intellectual property and design copyright.
What we will do in future to prevent design right complaint
1: Before Designing, we will carefully make a search,not only on amazon, but also other platform to check whether the product has any other patent, copyright or trademark problem. Here is the link that we could check: https://www3.wipo.int/designdb/en/ and https://www.registered-design. ... ind/. If there is intellectual property, we will get the approval from right owner or we will make our product difference from the appearance, design, function and usage to avoid intellectual property problem.?

2: During sourcing, we will choose experienced and qualified supplier who have a better know of the market about the product from the view of intellectual property, quality, package and price of the product to avoid any product problem.

3: For description, we will make it clear the difference of our products on title, five points, pics and A+ description. And we will mention our patent No on five points too

4:For intellectual property, we will apply it to our products to protect ourselves and make it known on description for customers and other sellers.

5: For employee training, we organize regular training and learning seminars about platform policies, especially intellectual property policy.
Here is some main content we learn:
?3 main types of Intellectual Property rights:
?Copyrights are legal protections for original works of authorship
?Trademarks are legal protections for a word, symbol, design, or combination of the same that a company uses to identify goods and services
?Patents are legal protections for inventions
We cherish the opportunity to sell on Amazon very much, and ASIN is of great significance to us. We have many goods corresponding to this ASIN .The other party’s false complaints have already made our business affected, we sincerely request Amazon performance team to investigate this case carefully and restore our ASIN sales right.Thank you very much for your help and looking forward to your reply .
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