題主寫的不夠清楚，不知道涉及的是哪個(gè)站點(diǎn)，侵的是哪方面的權(quán)。下面我就以自己申訴成功的案例為例，希望有幫助
今年四月份，德國(guó)和英國(guó)分別遭到了競(jìng)爭(zhēng)對(duì)手的專利投訴（design right infringement).
背景：1：德國(guó)和法國(guó)遭到投訴。法國(guó)因?yàn)閍sin同步了德國(guó)，所以直接連坐
2：對(duì)方專利注冊(cè)號(hào)比我們自己的專利號(hào)和鏈接的上架時(shí)間都早了一年
? ? ? 3：被投訴的產(chǎn)品發(fā)票已過(guò)180天
? ? ? 4：產(chǎn)品外觀相似度有八九成
以下截圖是亞馬遜發(fā)過(guò)來(lái)的侵權(quán)內(nèi)容

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收到投訴后立馬采取的措施
1：嘗試與對(duì)方和解，但是由于對(duì)方開出的條件太過(guò)苛刻，所以和解不了
2：注冊(cè)自己的專利號(hào)。（ps：歐洲專利真的是太狗了，不時(shí)審，只要申請(qǐng)，基本都能注冊(cè)下來(lái)，時(shí)間為三四周左右）
3：自己的專利號(hào)注冊(cè)下來(lái)以后，就可以去申訴了。后臺(tái)績(jī)效通知里面有申訴按鈕，我們是一個(gè)月自家專利號(hào)下來(lái)的時(shí)候才開始申訴。總共有三個(gè)asin，第一個(gè)asin申訴了六次才成功；第二個(gè)asin申訴了三次成功；第三個(gè)asin申訴了一次就成功。其中POA改了一次，也就是第一個(gè)asin第一次申訴不成功時(shí)，改了一次poa，后面的所有申訴，poa都是一樣的，沒(méi)有再修改過(guò)，因?yàn)閜oa內(nèi)容以后很詳細(xì)，實(shí)在想不出修改的點(diǎn)了。
以下是不通過(guò)時(shí)亞馬遜回復(fù)的郵件，猜測(cè)是機(jī)器回復(fù)，每次不通過(guò)時(shí)回復(fù)內(nèi)容都是一樣的！所以多申訴幾遍，也不用擔(dān)心什么浪費(fèi)申訴機(jī)會(huì)。

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3：以下是POA申訴時(shí)的主要思路。走的是不承認(rèn)的申訴路線；
A：找出大概五點(diǎn)的不同點(diǎn)，以圖片的形式具體展示出來(lái)。這時(shí)候需要仔細(xì)研究投訴方的專利圖片和鏈接，找出與自家的不同。我把投訴方的主圖與自家的主圖放在一起，這些不同點(diǎn)用小圖標(biāo)的方式圈出來(lái)放在一起做的對(duì)比。
B: 提供自家的專利號(hào)。這里需要點(diǎn)明專利已經(jīng)是注冊(cè)成功的狀態(tài)，而不是pending中；同時(shí)附上專利鏈接
C：提供產(chǎn)品的歷史出單記錄。因?yàn)槲覀兊脑鲋刀惏l(fā)票已經(jīng)超過(guò)180天，所以提供發(fā)票已經(jīng)沒(méi)有意義了。所以改用歷史出單記錄，如果鏈接有好評(píng)，最好也一起附上來(lái)證明產(chǎn)品的真實(shí)性。
最好需要附上詳細(xì)的今后行動(dòng)內(nèi)容，我們第一次poa這一點(diǎn)沒(méi)有寫詳細(xì)，后面才補(bǔ)上，這一part內(nèi)容亞馬遜還是很看著的。
最后給大家附上完整的poa參考啦！
Dear Amazon seller performance team,
Thank you for providing us with an opportunity to appeal to the removal of listing ASIN due to the complaint of design right infringement-Design No. 投訴方專利號(hào)

Regarding this case, we believe that design right infringement complaint is invalid and untrue. Through careful reading and research, we believe that we have not infringed any intellectual property right.?

1: The differences from our product to Design No 投訴方專利號(hào)（以下以衣服為例子）
(1): The shape of the neckline is different. Our item is V shape while theirs is U shape
(2): The Shoulder closure way is different. Our item is Snap closure while theirs is stitch one.?
(3): The zipper protector way is different. The zipper of our item is covered by folded edge which theirs is not any protector.?
(4): The design character is different. Our item is flower printed while theirs is animal printed
(5): The trouser length is different. The trouser length of our item is 4cm while theirs is 8cm.??
For detailed picture contrast, please download pdf and jpg以下插入具體的差異對(duì)比圖。

2: We and the complainant, both of us have the design right patent
Here is our Design No：自家專利號(hào). please confirm it here: 專利號(hào)查詢鏈接

Here is their design No: 對(duì)方專利號(hào). Please confirm it here: 查詢鏈接

From the pics in these two patents, it is easy to know the differences between our 產(chǎn)品關(guān)鍵詞with theirs. Although they look similar at the fist sight, there are 5 differences in the designs. That is the reason that both of us registered the patent successfully. Please see the pic below, the open way of our 產(chǎn)品關(guān)鍵詞 is totally different form theirs. For detailed pictures, please download jpg插入具體的產(chǎn)品圖

3: Followed is the order history and the pics of our product which can prove that the item is authentic and belongs to us. For detailed pictures, please download jpg 插入歷史訂單截圖和產(chǎn)品細(xì)節(jié)圖

How did we deal with the complaint
1. Carefully investigated whether our products are infringing, and it is clear that we have no infringement.
2: We have contacted the patent complainant according to the email address to inform them of the company wrongful complain against our product and the losses it caused to us, and request them to withdraw their complain as soon as possible but did not get any reply.?

3. Carefully checked the description of all our product to make sure that they complies with Amazon's policy guidelines, especially regarding intellectual property and design copyright.
What we will do in future to prevent design right complaint
1: Before Designing, we will carefully make a search,not only on amazon, but also other platform to check whether the product has any other patent, copyright or trademark problem. Here is the link that we could check: https://www3.wipo.int/designdb/en/ and https://www.registered-design. ... ind/. If there is intellectual property, we will get the approval from right owner or we will make our product difference from the appearance, design, function and usage to avoid intellectual property problem.?

2: During sourcing, we will choose experienced and qualified supplier who have a better know of the market about the product from the view of intellectual property, quality, package and price of the product to avoid any product problem.

3: For description, we will make it clear the difference of our products on title, five points, pics and A+ description. And we will mention our patent No on five points too

4:For intellectual property, we will apply it to our products to protect ourselves and make it known on description for customers and other sellers.

5: For employee training, we organize regular training and learning seminars about platform policies, especially intellectual property policy.
Here is some main content we learn:
?3 main types of Intellectual Property rights:
?Copyrights are legal protections for original works of authorship
?Trademarks are legal protections for a word, symbol, design, or combination of the same that a company uses to identify goods and services
?Patents are legal protections for inventions
We cherish the opportunity to sell on Amazon very much, and ASIN is of great significance to us. We have many goods corresponding to this ASIN .The other party’s false complaints have already made our business affected, we sincerely request Amazon performance team to investigate this case carefully and restore our ASIN sales right.Thank you very much for your help and looking forward to your reply .