社區(qū) 發(fā)現(xiàn) Amazon 我們品牌A 和 品牌B 都已經(jīng)備案幾年了...
我們品牌A 和 品牌B 都已經(jīng)備案幾年了,四月份時候還用品牌A給另一個店鋪授權(quán)過,沒有收到小紅旗,也沒有收到郵件,品牌備案頁面的品牌A突然不見蹤影。
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我們品牌A 和 品牌B 都已經(jīng)備案幾年了,四月份時候還用品牌A給另一個店鋪授權(quán)過。
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這個月時候想再用品牌A給一個店鋪授權(quán)時,發(fā)現(xiàn)品牌本案頁面的品牌A不見了,只剩下一個B孤零零。
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其它授權(quán)過的店鋪品牌備案頁面的品牌A也不見蹤影。
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沒有收到小紅旗,也沒有收到郵件。
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但品牌廣告和品牌店鋪的功能還可以使用。
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給品牌備案支持開case,回答永遠是
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We understand that you are concerned about the brand registry issue.
We have reviewed this account and see that there is no brand registry role i.e., neither of the below roles are assigned to this account for brand A.
Administrator
Rights Owner
Registered Agent
Only a seller central account role is assigned to this account for the brand A.
We cannot share contacts for other Brands such as A, but if you know them, please feel free to contact the Brand Administrator to have them include you to their Brand.
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請各位大神幫忙看下是什么問題,謝謝~
14 個回復(fù)
倦憊Fate - 人生如逆旅 我亦是行人
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1.結(jié)論:如果你的品牌在后臺丟失了 大概率是被亞馬遜判定此品牌違規(guī)(We reserve the right to decline applications where we have identified that the applicant has been involved in abusive conduct on our websites, or is related to an account that was used for such abusive conduct)
2.操作了什么導(dǎo)致此情況?回想自己是否授權(quán)給某賬號的某站點是已掛掉的狀態(tài)(記?。航o某賬號授權(quán)后如果某個站點掛掉 要及時取消該品牌的授權(quán) 否則會出現(xiàn)此情況)我自己之前是授權(quán)了一個UK賬號,但是德國因為VAT的問題是掛掉的狀態(tài),授權(quán)后的當時他是批準了,但是一周后品牌就丟失了,包括品牌的主賬號子賬號全部去去除)
其他還包括此品牌濫用父體等因素
3.怎么處理?首先先去重新備案,部分重新備案會再次受理你的品牌注冊(前提是不嚴重的情況下)
如果遇到重新備案顯示已注冊,或者回復(fù)你一些品牌違規(guī)等永遠機器性質(zhì)的回復(fù)。那么就去上訴。上訴后它會在你的后臺自動形成一個CASE。大概5個工作日。主題為?Your appeal request XXXX品牌
4.那么上訴需要什么文件?如下
1 Are you the TM Owner of the brand? [Respond using Yes/no]
If Yes, please attach a scanned copy of the TM with registration number and branding image (mandatory).
If No, attach a scanned PDF copy of the Letter of authorization confirming that you are authorized to enroll the TM XXXX into Brand Registry.
2 Are you the manufacturer of your Brand? [Respond using Yes/no]
If Yes, attach a scanned copy of a Manufacturing Certificate (Optional).
If No, attach a scanned copy of the manufacturing agreement with the manufacturer and a copy of the invoice from the manufacturer (mandatory).
3 Do you have a website for the Brand? [Respond using Yes/no]
If Yes, share the link of the website (mandatory).
4 Do you have any other brand/s already being sold on Amazon? [Respond using Yes/no]
If Yes, share the Amazon Storefront link(s) (mandatory).
5 Do you sell products from the Brand on other websites/ecommerce sites apart from the Brand’s website? [Respond using Yes/no]
If Yes, share the link of the website/s (mandatory).
6 Name of each product in your brand’s product line. If you sell 5 or more products in your product line, you may name any 5 of the products. (Mandatory).
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按照要求提交以上文件等待他回復(fù)即可
注意:此上訴時間審核期間較久,耐心等待。
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碼字不易,多多點贊!
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