社區(qū) 發(fā)現(xiàn) Amazon 亞馬遜美國(guó)站正常索賠,被封號(hào),求大佬給申...
亞馬遜美國(guó)站正常索賠,被封號(hào),求大佬給申述模板。
郵件是
Your Amazon Seller account has been deactivated in accordance with Section 3 of Amazon’s Business Solutions Agreement. Your listings have been removed. Funds will not be transferred to you but will stay in your account while we work with you to address this issue. Please ship any open orders to buyer, to avoid further impact to your account.
Why did this happen?
We have taken this measure because this account has repeatedly submitted improper claims for FBA reimbursement. Amazon’s policies regarding FBA reimbursement and Seller Code of Conduct can be found at:
-FBA Lost and Damaged Inventory Reimbursement Policy(https://sellercentral.amazon.com/gp/help)
- Amazon Product Authenticity and Quality Help Page (https://sellercentral.amazon.com/gp/help)
- Condition Guidelines (https://sellercentral.amazon.com/gp/help)
- Selling Policies and Seller Code of Conduct (https://sellercentral.amazon.com/gp/help)
How do I reactivate my account?
To reactivate your account, please send below proofs to demonstrate the validity of your FBA reimbursement claims for the ASINs under review which are listed below:?
1. Documentation to justify your claims during the last 365 days:?
-- Bill of Lading for shipments associated with your FBA reimbursement claims.
-- Proof of delivery for shipments associated with your FBA reimbursement claims.
2. Please send a plan of action that explains:
-- The root cause(s) of Short shipment.
-- The actions you have taken to resolve the issue.
-- The steps you have taken to prevent the issue going forward”
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9 個(gè)回復(fù)
匿名用戶
贊同來(lái)自:
1,你們?nèi)绻钦娴纳暝V索賠就需要提供新的可以證明你們的索賠里有的證據(jù)。
2,如果你們不能遞交新的證據(jù)來(lái)證明,你們就要自己承認(rèn)錯(cuò)誤,說(shuō)自己沒(méi)有理解亞馬遜的索賠細(xì)節(jié),導(dǎo)致了這個(gè)事情的發(fā)生,懇請(qǐng)?jiān)?,你們是亞馬遜的合法良民,一直都是正規(guī)做事情等等。
更具以上2點(diǎn)慢慢合計(jì)一下自己的情況,
因?yàn)槟銈兲峁┑馁Y料很少,太具體的情況不知道只能給這么個(gè)建議。