法國(guó)的產(chǎn)品全部被關(guān)停了，申訴需要寫行動(dòng)計(jì)劃，但是實(shí)在想不通有哪里違規(guī)行為，問賬號(hào)經(jīng)理也沒有消息，有遇到過相似問題的小伙伴們嗎，應(yīng)該如何申訴呢

發(fā)帖1次被置頂0次被推薦0次質(zhì)量分0星回帖互動(dòng)2次歷史交流熱度50% 歷史交流深度0%

今天早上被封的，封掉了法國(guó)站，來了一封績(jī)效信，寫的是違反了賣家行為準(zhǔn)則，現(xiàn)在法國(guó)的產(chǎn)品全部被關(guān)停了
申訴需要寫行動(dòng)計(jì)劃，但是我們實(shí)在想不通有哪里違規(guī)行為，問賬號(hào)經(jīng)理也沒有消息
有遇到過相似問題的小伙伴們嗎，應(yīng)該如何申訴呢
求助
以下是績(jī)效信內(nèi)容
Hello,?
?
Your account has been closed due to violations of our Seller Policies and Seller Code of Conduct. I have provided our Seller Code of Conduct below for reference:?
?
Seller code of conduct?
Amazon enables you to reach hundreds of millions of customers. We strive to ensure a fair and trustworthy buyer and seller experience. At Amazon, we expect you to adhere to the code of conduct principles outlined below. Violation of the code of conduct principles may result in the loss of your selling privileges and removal from Amazon Marketplace.?
Seller Code of Conduct Principles:?
????????????? Adhere to all applicable laws and abide by all Amazon policies.?
????????????? Maintain current account information.?
????????????? Never misrepresent yourself.?
????????????? Always act in a manner that ensures a trustworthy experience for Amazon customers.?
????????????? Never list products that may cause harm to Amazon customers.?
????????????? Never engage in any misleading, inappropriate or offensive behavior. This applies to all your activities, including but not limited to:??
o???????????? Information provided on your account?
o???????????? Information provided in listings, content or images?
o???????????? Communication between you and Amazon or you and our customers?
????????????? Act fairly at all times. Unfair behavior includes but is not limited to the following:??
o???????????? Behavior that could be deemed as manipulation or "gaming" of any part of the buying or selling experience?
o???????????? Actions that could be perceived as manipulating customer reviews, including by directly or indirectly contributing false, misleading or inauthentic content?
o???????????? Activities that could be perceived as attempting to manipulate Amazon's search results or sales rankings?
o???????????? Actions that intentionally damage another seller, their listings or their ratings?
o???????????? Actions that intentionally damage another seller, their listings or their ratings?
We will not be providing further information related to this decision.?
Cordialement,
équipe de performance du vendeur
Amazon.fr
http://www.amazon.fr
?

2 個(gè)回復(fù)

許同學(xué) - 愿孤獨(dú)的人都會(huì)唱歌，愿漂泊的人都有酒喝。

贊同來自: 愿知世故卻不世故

1.?之前有遇到，產(chǎn)品被下架，申述一次，亞馬遜會(huì)回郵件說不通過，然后告訴我們?cè)?，但是這樣會(huì)浪費(fèi)一次申訴機(jī)會(huì)；
2. 還有就是檢查最近的review，客戶反饋，郵件，和自己的操作有沒違規(guī)；
3.?找服務(wù)商或者招商經(jīng)理查原因，再去申訴。

許同學(xué) - 愿孤獨(dú)的人都會(huì)唱歌，愿漂泊的人都有酒喝。

贊同來自: 愿知世故卻不世故

1.?之前有遇到，產(chǎn)品被下架，申述一次，亞馬遜會(huì)回郵件說不通過，然后告訴我們?cè)颍沁@樣會(huì)浪費(fèi)一次申訴機(jī)會(huì)；
2. 還有就是檢查最近的review，客戶反饋，郵件，和自己的操作有沒違規(guī)；
3.?找服務(wù)商或者招商經(jīng)理查原因，再去申訴。

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