今天早上被封的，封掉了法國站，來了一封績效信，寫的是違反了賣家行為準則，現(xiàn)在法國的產品全部被關停了
申訴需要寫行動計劃，但是我們實在想不通有哪里違規(guī)行為，問賬號經理也沒有消息
有遇到過相似問題的小伙伴們嗎，應該如何申訴呢
求助
以下是績效信內容
Hello,?
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Your account has been closed due to violations of our Seller Policies and Seller Code of Conduct. I have provided our Seller Code of Conduct below for reference:?
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Seller code of conduct?
Amazon enables you to reach hundreds of millions of customers. We strive to ensure a fair and trustworthy buyer and seller experience. At Amazon, we expect you to adhere to the code of conduct principles outlined below. Violation of the code of conduct principles may result in the loss of your selling privileges and removal from Amazon Marketplace.?
Seller Code of Conduct Principles:?
????????????? Adhere to all applicable laws and abide by all Amazon policies.?
????????????? Maintain current account information.?
????????????? Never misrepresent yourself.?
????????????? Always act in a manner that ensures a trustworthy experience for Amazon customers.?
????????????? Never list products that may cause harm to Amazon customers.?
????????????? Never engage in any misleading, inappropriate or offensive behavior. This applies to all your activities, including but not limited to:??
o???????????? Information provided on your account?
o???????????? Information provided in listings, content or images?
o???????????? Communication between you and Amazon or you and our customers?
????????????? Act fairly at all times. Unfair behavior includes but is not limited to the following:??
o???????????? Behavior that could be deemed as manipulation or "gaming" of any part of the buying or selling experience?
o???????????? Actions that could be perceived as manipulating customer reviews, including by directly or indirectly contributing false, misleading or inauthentic content?
o???????????? Activities that could be perceived as attempting to manipulate Amazon's search results or sales rankings?
o???????????? Actions that intentionally damage another seller, their listings or their ratings?
o???????????? Actions that intentionally damage another seller, their listings or their ratings?
We will not be providing further information related to this decision.?
Cordialement,
équipe de performance du vendeur
Amazon.fr
http://www.amazon.fr
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