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所在分類:  Amazon 所屬圈子: Amazon Amazon各類申訴

店鋪因DMCA反通知被封,需要聯(lián)系投訴方撤訴,請(qǐng)問(wèn)如何聯(lián)系投訴人讓撤訴,自己聯(lián)系還是找律師,與投訴方聯(lián)系的時(shí)候 需要注意什么 ,如果聯(lián)系不到投訴人 或者投訴人不肯撤訴,還有沒(méi)有其他方法能夠拯救店鋪的嗎

發(fā)帖3次 被置頂3次 被推薦0次 質(zhì)量分0星 回帖互動(dòng)30次 歷史交流熱度19.05% 歷史交流深度0%
店鋪起初是收到一封版權(quán)侵權(quán)郵件 鏈接被下架 找了服務(wù)商咨詢 說(shuō)可以申訴 問(wèn)題不大,于是就交給他們處理了,過(guò)了一個(gè)月鏈接恢復(fù)正常,但估計(jì)他們是提交了DMCA, 現(xiàn)在店鋪因DMCA反侵權(quán)被封,問(wèn)了亞馬遜支持團(tuán)隊(duì) 說(shuō)是投訴方?jīng)]有撤訴 需要聯(lián)系投訴方撤訴,投訴方是美國(guó)一 知名游戲公司,不是亞馬遜公司。
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1. 請(qǐng)問(wèn)如何聯(lián)系投訴人撤訴和解?自己聯(lián)系還是找律師
2. 如果是找律師 各位有推薦的嗎? 需要有美國(guó)執(zhí)照的
3. 與投訴方聯(lián)系的時(shí)候 需要注意什么 說(shuō)些什么較好 有模板或者思路可以參考嗎?
4. 一般這類公司會(huì)撤訴嗎 要求會(huì)是什么?
5. 如果聯(lián)系不到投訴人 或者投訴人不肯撤訴,還有沒(méi)有其他方法能夠拯救店鋪的嗎?
6. 如何權(quán)利人撤訴了,店鋪回來(lái)的概率大嗎
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已邀請(qǐng):
匿名用戶

匿名用戶

贊同來(lái)自: 方方不慌

1、對(duì)方美國(guó)知名游戲公司,有自己專門的知識(shí)產(chǎn)權(quán)或者法務(wù)部門,自己聯(lián)系大概率對(duì)方不理你,找律師聯(lián)系好點(diǎn)
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2、https://www.mtlawllc.cn/civil-and-criminal-litigation/
https://assert.wearesellers.com/answer/20230728/8ffe774452402f007df9b2bed0d9ffde.png
3、這是我們商標(biāo)侵權(quán)用的,你版權(quán)的修改一下對(duì)應(yīng)信息
標(biāo)題:Apology Letter For Brand xxx Infringement
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正文:
Hi,

My name is XXX, in charge of XXX公司名, and I am the company's operation director.

We have received the removal notice and a trademark infringement dispute from Amazon because we infringed your brand XXX, our product listed in amazon was ASIN: XXXX. Sorry, this is what the new assistant does. Of course, my supervisor also has a lot of responsibilities. The assistant is not very clear about the rules of the Amazon platform. He has made such mistakes and brought you a loss of profit. I apologize.

When we received this trademark infringement notice from you, we realize we use your brand without your authorization, so we immediately removed all the infringing product detail page on Amazon. We understand that this infringement has seriously damaged your intellectual property rights, and we apologize for this. We promised that we will never use your brand withou your authorization, we will seriously dealt with the mistakes made by our company again, please accept our sincere apologies to you,

We can pay the infringement settlement. We hope you can withdraw your complaint against us from the Amazon platform. Please give us a chance to improve.

loyal
XXX
Director of Operations
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4、一般這種知名美國(guó)公司,比較難同意撤訴
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5、那就申訴店鋪了,就是濫用dmca店鋪被封的類型,通過(guò)率有,但是不高,假如申訴多次不通過(guò),還有最后一條路,就是被封90天后申訴資金,要求法人能配合視頻認(rèn)證才行
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6、如果撤訴,店鋪還是得去提交申訴信申訴,撤訴對(duì)于店鋪申訴有幫助,可以把對(duì)方同意撤訴的郵件和poa一起提交,會(huì)增加通過(guò)率
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