社區(qū) 發(fā)現(xiàn) Amazon 亞馬遜北美站賬號(hào)被鎖定--Amazon《...
亞馬遜北美站賬號(hào)被鎖定--Amazon《商業(yè)解決方案協(xié)議》第 3 條的規(guī)定,賬戶已被停用。濫用了亞馬遜的服務(wù),在沒(méi)有充分理由的情況下發(fā)放退款或付款。違反了賣家行為準(zhǔn)則。怎么解決?求申訴完整模板??!跪謝!!
希望有同樣經(jīng)歷的朋友能夠講述下你的處理方法和POA申訴模板。新手小白做亞馬遜不易,希望同行們能給個(gè)解決辦法和方案,幫助我拯救下這個(gè)賬號(hào),感激不盡!
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以下是亞馬遜郵件內(nèi)容:
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Hello ,
Your Amazon seller account has been deactivated in accordance with section 3 of Amazon Business Solutions Agreement. Funds will not be transferred to you but will stay in your account. Your listings have been removed and pending orders have been canceled.
Why is this happening?
We have taken this measure because information available to us indicates that this account has misused Amazon services by issuing refunds or disbursements without sufficient justification. This conduct misuses Amazon services in violation of our "Selling Policies and Seller Code of Conduct" Amazon policy:
https://sellercentral.amazon.com/gp/help/G1801?
Has your account been deactivated in error?
If you believe there has been an error, please submit an explanation. Your explanation should include the following information:
-- Evidence or examples that demonstrate that your account complies with the Amazon Services Business Solutions Agreement.
How do I send the required information?
Submit this information to seller-enforcement-appeals@amazon.com.
After 90 days following this notification, you may separately request a funds disbursement by contacting disbursement-appeals@amazon.com. We will conduct a separate investigation to evaluate your account and if we confirm fraudulent activity or find that you have engaged in deceptive or illegal activity; or have abused our systems or repeatedly violated our policies that protect our customers and selling partners, we may withhold some or all funds in your account.
Amazon.com
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另外附上中文郵件附件
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