社區(qū) 發(fā)現(xiàn) 檢測(cè)認(rèn)證 兒產(chǎn)品因商品安全問(wèn)題下架,提供了認(rèn)證亞馬...
兒產(chǎn)品因商品安全問(wèn)題下架,提供了認(rèn)證亞馬遜回復(fù)需要提供合規(guī)性聲明, 合規(guī)性聲明如何填寫?有模板之類的么?怎樣查到具體是什么原因?qū)е抡倩氐模?
Dear Seller,?
We are currently removing all listings for some product(s) you have offered for sale on Amazon.com because of reported safety concerns. Please note that you will not be penalized for the first-time cancellation of these listings.?
However, we prohibit re-listing products on Amazon.com once it is brought to your attention that sales of those products are not permitted.?
You should not ship any pending customer orders for this product yourself.
?If you would like to appeal this decision, please submit an up-to-date (within the last year) CPSIA Compliance testing documentation from a CPSC approved laboratory, in addition to safety standard ASTM F963 if the product is a toy to Seller Support
?(https://sellercentral.amazon.c ... b_home). Please note that failure to provide appropriate documentation may result in your inventory being returned to you or destroyed.?
NOTE: If you have FBA inventory associated with the listings above, it will be stranded and subject to required removals if the ASINs are not reinstated within 30 days.?
To avoid this please appeal and provide documentations at your earliest opportunity. For details on when your units are scheduled for automatic removal visit Fix stranded inventory: https://sellercentral.amazon.c ... tory/ Please note that you must ensure removal/disposal orders are successfully executed. Thank you for your attention to this matter.
?affected product
?asin:XXXX
?
提供了cpc認(rèn)證,后續(xù)回復(fù)說(shuō)需要提供合規(guī)性聲明,具體內(nèi)容如下
In order to troubleshoot further, please provide the letter of compliance as per Amazon policy.
*The letter of compliance is signed
*The letter is printed on the manufacturer's letterhead
*The ASIN(s) on the letter match the one(s) in the case
*The UPC/EAN(s) in the letter of compliance match the ones in the case
*The name of the product in the letter of compliance matches the one in the case
*A statement of how the product is not subject to the recall is provided
?
問(wèn)題?
? ?怎樣查到具體是什么原因?qū)е抡倩氐模?br /> ? ?所以是因?yàn)楸徽倩夭畔录艿??在哪里可以查到召回信息呢,因?yàn)猷]件通知沒有詳細(xì)說(shuō)明具體原因 就說(shuō)是商品安全問(wèn)題,問(wèn)客服客服也不知道原因,只是一味地要我們提供認(rèn)證
? ?合規(guī)性聲明如何填寫?有模板之類的么?
? ?有人遇到類似的問(wèn)題么?
9 個(gè)回復(fù)
匿名用戶
贊同來(lái)自:
?
看郵件你這個(gè)也不是被召回,就是觸發(fā)了兒童產(chǎn)品的安全調(diào)查,需要在30天內(nèi)過(guò)審核,不然庫(kù)存就自動(dòng)不可售了,這個(gè)可能是亞馬遜系統(tǒng)掃的,也可能買家投訴了某些安全問(wèn)題
匿名用戶
贊同來(lái)自:
?
看郵件你這個(gè)也不是被召回,就是觸發(fā)了兒童產(chǎn)品的安全調(diào)查,需要在30天內(nèi)過(guò)審核,不然庫(kù)存就自動(dòng)不可售了,這個(gè)可能是亞馬遜系統(tǒng)掃的,也可能買家投訴了某些安全問(wèn)題