社區(qū) 發(fā)現(xiàn) Amazon 無法修改listing標(biāo)題，后臺(tái)填的是對(duì)...
無法修改listing標(biāo)題，后臺(tái)填的是對(duì)的了，前臺(tái)一直還是顯示原來那個(gè)標(biāo)題。顯示您請求更新的屬性已被 ASIN 當(dāng)前所在品牌的另一位代表聲明
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我們有個(gè)2個(gè)賬戶，A賬戶是品牌備案，B賬戶是由A賬戶品牌授權(quán)的，授權(quán)的角色是Administrator, Rights Owner。
有1條listing只在B賬戶有售賣(A賬戶沒有賣的），現(xiàn)在需要修改標(biāo)題，但是一直改不過來。后臺(tái)填的是對(duì)的了，前臺(tái)一直還是顯示原來那個(gè)標(biāo)題。
讓客戶刷新修改，一直回復(fù)：
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Hello from Amazon Brand Registry Support,?
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I hope my email finds you in the best of your health and cheerful spirits. I understand that you have suggested a change in number_of_Items attribute for the ASIN: B0XXXXXXX. Before we begin, please accept our sincere apologies and we truly regret the inconvenience caused to you but solicit your cooperation in the matter.?
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As our valued seller, your satisfaction is our top most priority, and we certainly do not intend to cause inconvenience to you. In this regards, please be informed that the attribute you have requested updates on has already been claimed by another representative of the brand the ASIN is currently listed under. Please understand that we are unable to make updates per your request; instead, we recommend that you reach out to the account of the winning contributor in order to agree on the changes.?
?
Once you both brand representatives conclude on the new values, the other account can make the necessary updates via Seller Central. Your patience and understanding in this matter are highly appreciated. To help us continually improve, we ask that you take a moment to complete our survey below to tell us about your experience with this specific interaction.?
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UPDATE:
我又在A賬戶跟賣了listing，修改標(biāo)題，前臺(tái)還是沒有更新。在A賬戶開case讓客服更新, 回復(fù)也是差不多：
Hello from Amazon Brand Registry Support,
We understand that you would like to update Title and Item package quantity for the ASIN : B0XXXXXXX.
We understand that this could be an inconvenience. We will certainly work on this issue to provide resolution right away.
Regarding Title update,
We are sorry to inform you that the attribute you have requested updates on has already been claimed by another representative of the brand the ASIN is currently listed under.
We are unable to make updates per your request; instead, we recommend that you reach out to the account of the winning contributor in order to agree on the changes.
Once you both brand representatives conclude on the new values, the other account can make the necessary updates via Seller Central.
請問需要怎么操作才能改listing信息？
謝謝！
有1條listing只在B賬戶有售賣(A賬戶沒有賣的），現(xiàn)在需要修改標(biāo)題，但是一直改不過來。后臺(tái)填的是對(duì)的了，前臺(tái)一直還是顯示原來那個(gè)標(biāo)題。
讓客戶刷新修改，一直回復(fù)：
?
Hello from Amazon Brand Registry Support,?
?
I hope my email finds you in the best of your health and cheerful spirits. I understand that you have suggested a change in number_of_Items attribute for the ASIN: B0XXXXXXX. Before we begin, please accept our sincere apologies and we truly regret the inconvenience caused to you but solicit your cooperation in the matter.?
?
As our valued seller, your satisfaction is our top most priority, and we certainly do not intend to cause inconvenience to you. In this regards, please be informed that the attribute you have requested updates on has already been claimed by another representative of the brand the ASIN is currently listed under. Please understand that we are unable to make updates per your request; instead, we recommend that you reach out to the account of the winning contributor in order to agree on the changes.?
?
Once you both brand representatives conclude on the new values, the other account can make the necessary updates via Seller Central. Your patience and understanding in this matter are highly appreciated. To help us continually improve, we ask that you take a moment to complete our survey below to tell us about your experience with this specific interaction.?
?
UPDATE:
我又在A賬戶跟賣了listing，修改標(biāo)題，前臺(tái)還是沒有更新。在A賬戶開case讓客服更新, 回復(fù)也是差不多：
Hello from Amazon Brand Registry Support,
We understand that you would like to update Title and Item package quantity for the ASIN : B0XXXXXXX.
We understand that this could be an inconvenience. We will certainly work on this issue to provide resolution right away.
Regarding Title update,
We are sorry to inform you that the attribute you have requested updates on has already been claimed by another representative of the brand the ASIN is currently listed under.
We are unable to make updates per your request; instead, we recommend that you reach out to the account of the winning contributor in order to agree on the changes.
Once you both brand representatives conclude on the new values, the other account can make the necessary updates via Seller Central.
請問需要怎么操作才能改listing信息？
謝謝！
倒計(jì)時(shí)：
13 個(gè)回復(fù)
AMONGAO - 我曾遇見所有的不平凡
贊同來自:
通過品牌備案的賬號(hào)去開case，然后問case現(xiàn)在這個(gè)鏈接的編輯權(quán)再哪個(gè)SKU上。
通過編輯權(quán)的sku去更改。
如果編輯權(quán)的sku還是更改不掉的話，兩個(gè)辦法，1、通過模板刷新編輯權(quán)的鏈接。2、如果模板刷新都不成功的話，使用庫存加載工具刪除鏈接后，48小時(shí)內(nèi)恢復(fù)再次更改