11月新下來的英國賬號等了10多天后開始刷FBM，結(jié)果突然發(fā)現(xiàn)被封，郵件說無需提供任何資料，他們在審核，但從11月23日審核至今已有20天還無進(jìn)展，上周再次發(fā)郵件咨詢，結(jié)果沒回我，又遇到相同情況的朋友嗎，求指導(dǎo)該如何操作，感謝?。。。?br />
收到郵件一：
Hello,

A change has been made to your disbursement schedule because we found at least one of the following changes in your account:

-- A significant increase or decrease in your sales volume
-- A high A-to-z Guarantee claim rate
-- A higher refund rate than is typical for sales on Amazon
-- A change in your sales volume in a new category or product type
-- Higher priced orders than you have sold before
-- A low late ship rate
-- Long delivery times for some or all of your orders

As a result, we determined that you have an increased risk of claims, chargebacks, and refund requests from buyers. A reserve has been applied to your account to ensure you have enough funds to fulfill any refund requests from buyers.

During this time, the money you receive from a sale will be reserved for 14 days from the date the sale was made. After 14 days, the money from that order will be transferred to you on your next disbursement date, as long as you have a positive account balance.

For example, if you sell an item on January 1, the money from the sale will be reserved until January 15. The funds will then be available on your next disbursement date. Any fees or refunds charged to your account during the disbursement period may reduce the net amount paid to you.

The reserve may be applied for up to 90 days but may be removed earlier if we see an improvement. There is no information you need to provide during this review period. We will notify you when our account review is complete.

You can see your account balance, disbursement schedule, and reserve amount on the Payments page in the Reports section of Seller Central:

https://sellercentral-europe.a ... .html

To view helpful tips for selling on Amazon, search for “Seller Performance Measurement” in Seller Central Help.

Seller Performance Team
Amazon.co.uk
http://www.amazon.co.uk


收到郵件二：

您好： 目前，我們正在審核您提供的信息。 如需任何其他信息，我們會告訴您。 此致 Amazon Payments 團(tuán)隊


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昨晚8:30發(fā)郵件再次催促讓我們知曉進(jìn)度，結(jié)果01:00收到郵件說賬號徹底被封了（還是中文回復(fù)的）. 這他媽怎么回事啊，還有這句話什么意思?。?您的賬戶未通過我們的驗證流程.? 求各位大神指導(dǎo)

您好：
您的賬戶未通過我們的驗證流程。 因此，您無法再在亞馬遜的任何歐洲商城上銷售。 此決定是最終決定，并且您無法對此決定提出申訴。

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合作S單的是老客戶了，老賬號一直沒出問題。后臺發(fā)貨時間設(shè)置為3天，所有追蹤編號都在3天內(nèi)填寫.所有訂單都查過，還有部分到目前為止未妥投。其他一切信息為做任何更改，賬號也看不到任何績效方面的問題。那么問題來了：
1. 郵件中所說的：您的賬戶未通過我們的驗證流程--這是指什么驗證流程？？
2. 為何不需要提交任何資料就封賬號呢？？而且也無法申訴？？？