Good day. This is XX from 公司名字. Recently we received a return 退貨產(chǎn)品 from you. We are really sorry for that. Would you please tell us the exact problem of this item so we can improve? We sincerely hope we can provide high quality products and considerate service for our customers. Enhancing customers' shopping experience should be our seller's absolute priority, we always try our best. Your advice about this item will be highly appreciate.Thanks. : )
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木偶人
贊同來(lái)自: tody 、 哎嘿。 、 小白233 、 剝個(gè)松子吃 、 織梭光景去如飛 、 sarahsy 、 丟個(gè)符1234 、 1481781552 更多 ?
其次,退貨多但是卻沒(méi)有客戶反映具體問(wèn)題?會(huì)不會(huì)是實(shí)物跟圖片相差大,本身產(chǎn)品看起來(lái)就劣質(zhì)?
如果你不知道產(chǎn)品本身問(wèn)題或者覺(jué)得沒(méi)啥問(wèn)題,再去發(fā)信問(wèn)客戶退貨原因,不然有可能不問(wèn)還好,問(wèn)一下就來(lái)個(gè)差評(píng)。下面是我的模板,僅供參考,隨機(jī)應(yīng)變
?Hi 客戶名字,
Good day. This is XX from 公司名字. Recently we received a return 退貨產(chǎn)品 from you. We are really sorry for that. Would you please tell us the exact problem of this item so we can improve? We sincerely hope we can provide high quality products and considerate service for our customers. Enhancing customers' shopping experience should be our seller's absolute priority, we always try our best. Your advice about this item will be highly appreciate.Thanks. : )
Best regards
XX