Good day. This is XX from 公司名字. Recently we received a return 退貨產(chǎn)品 from you. We are really sorry for that. Would you please tell us the exact problem of this item so we can improve? We sincerely hope we can provide high quality products and considerate service for our customers. Enhancing customers' shopping experience should be our seller's absolute priority, we always try our best. Your advice about this item will be highly appreciate.Thanks. : )
6 個回復
木偶人
贊同來自: tody 、 哎嘿。 、 小白233 、 剝個松子吃 、 織梭光景去如飛 、 sarahsy 、 丟個符1234 、 1481781552 更多 ?
其次,退貨多但是卻沒有客戶反映具體問題?會不會是實物跟圖片相差大,本身產(chǎn)品看起來就劣質(zhì)?
如果你不知道產(chǎn)品本身問題或者覺得沒啥問題,再去發(fā)信問客戶退貨原因,不然有可能不問還好,問一下就來個差評。下面是我的模板,僅供參考,隨機應(yīng)變
?Hi 客戶名字,
Good day. This is XX from 公司名字. Recently we received a return 退貨產(chǎn)品 from you. We are really sorry for that. Would you please tell us the exact problem of this item so we can improve? We sincerely hope we can provide high quality products and considerate service for our customers. Enhancing customers' shopping experience should be our seller's absolute priority, we always try our best. Your advice about this item will be highly appreciate.Thanks. : )
Best regards
XX