社區(qū) 發(fā)現(xiàn) Amazon 違規(guī)發(fā)布商品-業(yè)績(jī)通知要求更改屬性值,更...
違規(guī)發(fā)布商品-業(yè)績(jī)通知要求更改屬性值,更改后一直申訴不通過(guò)
具體的情況是color 上為了能夠排序這個(gè)顏色的產(chǎn)品,我在最前面加了一個(gè)符號(hào)*,這樣產(chǎn)品就能夠顯示在最前面。但是警告了,附圖1中,要求更改color 和size。其他的內(nèi)容是正確的。
我把color更改去掉了*,保留顏色但是進(jìn)行申訴又不過(guò),要求提供
-- 商品真?zhèn)涡宰C明(例如發(fā)票)。該憑證必須能夠清楚證明您的商品未違反亞馬遜的商品發(fā)布政策。例如,如果您收到了商品與描述不符的警告,請(qǐng)?zhí)峁┛梢宰C明您的商品與商品詳情頁(yè)面上的描述相符的發(fā)票。
求助:圖片二是申訴不過(guò)的回復(fù)。類(lèi)似這種證明,是需要怎么樣提供和文案才能通過(guò)。想要具體的文案和需要文件,有申訴通過(guò)經(jīng)歷那種
具體是怎么驗(yàn)證我填寫(xiě)的color和size是正確的。想要具體的解決方法和提交的材料。
我的發(fā)票上,沒(méi)有備注產(chǎn)品的尺寸和顏色,只備注了品名和ASIN
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6 個(gè)回復(fù)
匿名用戶(hù)
贊同來(lái)自:
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說(shuō)明原因,措施就是在xx時(shí)間已更正,給員工重新培訓(xùn)了違反發(fā)布政策,懲罰了相應(yīng)犯錯(cuò)的員工
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1、We have thoroughly rechecked all the products in the store, re-edited the product’s detail page to make sure the title, color, performance, description match each ASIN, and compliant with Amazon’s policies.We would be appreciated if you can take a few minutes to check our selling account.
2、We have re-trained all the staff (new and experienced salesman) about the severity of violate Variation relationships and ASIN creation policy. We promise all our staffs have learned the lesson.
3、Punishment measures for account managers:Due to regulatory negligence, those non-compliant parent-child relationship was etablish. We deducted all commissions for those Asins mentioned in the performence notification of the manager, and publicized the punishment statut within the company for Warning .
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產(chǎn)品的尺寸和顏色在發(fā)票上的這個(gè)地方體現(xiàn)就可以,不用在備注里說(shuō)明,我圈出來(lái)這個(gè)地方是開(kāi)發(fā)票的時(shí)候自己填的,可以寫(xiě)進(jìn)去,然后規(guī)格型號(hào)那里放上對(duì)應(yīng)asin
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