社區(qū) 發(fā)現(xiàn) Amazon 店鋪賬戶被關(guān),說無法核實賣家賬戶信息,有...
店鋪賬戶被關(guān),說無法核實賣家賬戶信息,有大神可教如何操作嗎
Why did this happen?
We arrived at this decision because we were unable to verify information related to your seller account, or did not receive any new information regarding your listings or selling history.
為什么會發(fā)生這種事?
我們作出這一決定是因為我們無法核實有關(guān)您的賣家?guī)舻男畔ⅲ驔]有收到任何新的信息關(guān)于您的列表或銷售歷史。?
這種有大神可以教教怎么申訴嗎?小白一枚一頭霧水,不知如何操作,開case問客服也沒說個明白,累啊。
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郵件原文:Hello,
Your Amazon selling account has been deactivated. Your listings have been removed. Funds will not be transferred to you but will be held in your account while we work with you to address this issue. Please ship any open orders to avoid further impact to your account.
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Why did this happen?
We arrived at this decision because we were unable to verify information related to your seller account, or did not receive any new information regarding your listings or selling history.
You can view your account performance and more details on the ASIN(s) at (https://sellercentral.amazon.c ... _block) or select Account Health on the home screen of the Amazon Seller app on your iOS or Android device. The Account Health dashboard shows how well your account is performing against the performance metrics and policies required to sell on Amazon.
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We're here to help.
If you need help better understanding what is causing this, please search for "Intellectual Property Violations" in Seller Central Help.?
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How do I reactivate my account?
To reactivate your selling account, please send us the following:
A plan of action that explains:
-- The root cause(s).?
-- The actions you have taken to resolve the notices of infringement or violation of Amazon's policies.
-- The steps you have taken to prevent infringement or violating Amazon's policies.
If you believe your account was deactivated in error, follow the instructions at the bottom of the Reactivate Your Account page and provide following information:
-- An explanation of why the deactivation should be reversed.
-- Evidence supporting your belief that this was an error.
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For security reasons, we only accept attachments in the following file formats: .jpeg, .jpg, .pjpeg, .gif, .png, .tiff. These documents must be authentic and unaltered.
How do I send the required information?
Please submit this information by clicking the “Reactivate your account” button on Account Health (https://sellercentral.amazon.c ... hboard).
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What happens if I do not send the requested information?
If we do not receive the requested information, your account will remain deactivated and funds in your account may be held for 90 days or longer. Depending on your account status and activities, you may be required to complete an additional review before funds can be released. Amazon may withhold payments if we determine that your account was used to sell inauthentic or prohibited goods, commit fraud, or engage in other illegal or abusive activity.
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申訴的話要怎么申訴,申訴回來的幾率大嗎?
目前還有貨在路上,到亞馬遜倉庫會被拒收嗎??
求大佬幫忙分析下,不勝感激?。?!?
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