社區(qū) 發(fā)現(xiàn) Amazon 美國站玩具類目CPC審核,提交了多次CP...
美國站玩具類目CPC審核,提交了多次CPC郵件回復(fù)說認(rèn)證通過但要去后臺合規(guī)性那再次提交CPC但是找不到要提交的地方, CASE提交多次未果,客服都是模板式的回答,其他人有遇到這樣的問題不?
但是按照回復(fù)過來的路徑點(diǎn)到performance里面的合規(guī)性里找不到要提交的地方,搜索ASIN也找不到, CASE提交多次未果,客服都是模板式的回答,其他人有遇到這樣的問題不?求大神幫忙看下怎么解決的?
Amazon
Greetings,
Thank you for your interest in selling on Amazon. Please be informed that this queue (child-safety@amazon.com) only monitors Product Safety document verification. For any other inquiries regarding ASINs(********), please get in touch with Seller Support/Vendor support assistance. Kindly visit the below link and click on contact us on right hand side.?
?Amazon's policies require that all the product sold through the Amazon website meet specified certification standards and also we have reviewed your request and have concluded that your product is subject to the compliance requirements.?
In order to list the product on Amazon you must submit the documents requested. This product may be removed if the compliance documents are not received. How do I provide the requested documents?
?Vendors 1. In Vendor Central, click the Items menu, and then select Vendor Certificates 2. Click on Missing Compliance Documents 3. Search for the affected ASIN and then; 4. Click Add to upload the documents for each product Sellers 1. In Seller Central, click the Performance menu, and choose Account Health; 2. Under Policy Compliance, click on Compliance Documentation Requests; 3. In the search results, click the Provide Documentation link next to the ASIN; 4. Follow the steps in the Submit required documents section to start the application process?
Please note: There is no further actions to be taken from our side (Product Safety Team). We appreciate your cooperation in this important matter. To help us continually improve, we ask that you take a moment to complete our survey below to tell us about your experience with this specific interaction. Were you satisfied with the support provided? Click here for yes: https://sellercentral.amazon.c ... %3Dhy Click here for no: https://sellercentral.amazon.c ... %3Dhn Thank you for selling with Amazon, VINUTHA N. Amazon.com Product Compliance
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9 個回復(fù)
會吸貓的煙 - 歡迎VX:hzwswz交流心得(亞馬遜7年運(yùn)營經(jīng)驗(yàn),知乎/公眾號同名)
贊同來自:
你點(diǎn)擊一下account health那里,看看右下角這個管理您的合規(guī)性。我之前是在這里提交的CPC審核。