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所在分類:  Amazon 所屬圈子: Amazon Amazon賬號(hào)安全

亞馬遜店鋪被停用賬戶，理由是欺詐性提交DMCA通知。目前店鋪A和B都已下架，目前還沒收到停用賬號(hào)通知，我需要怎么做，才能逃過(guò)一劫？ 店鋪C被停用賬戶，這個(gè)問(wèn)題要怎么處理？賬戶如何尋回？

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我有3個(gè)店鋪，分別店鋪A、B、C，上架了同一款產(chǎn)品，12月初美國(guó)一家公司投訴我3個(gè)店鋪的產(chǎn)品鏈接侵權(quán).
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然后我在12月底的時(shí)候店鋪A嘗試反通知申訴,在1月10日的時(shí)候通過(guò)并恢復(fù)ASIN了.?
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接著我就讓店鋪B和C在1月10日當(dāng)日以同樣的方式提交了反通知,然后ASIN于1月28日也都恢復(fù)ASIN了?
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1月31日的時(shí)候發(fā)現(xiàn)店鋪C被停用賬戶了, 理由為欺詐性提交DMCA通知.?
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其中店鋪B是體量比較大的店鋪，我現(xiàn)在擔(dān)心因?yàn)檫@個(gè)反通知,三家店鋪都會(huì)受到停用賬戶的處理,尤其 店鋪B非常重要，店鋪C被停用賬戶之后，店鋪A和B已經(jīng)立即下架了鏈接.
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我需要得到的幫助是：?
1.店鋪C被停用賬戶，這個(gè)問(wèn)題要怎么處理？賬戶如何尋回？?
2.目前店鋪A和B都已下架，目前還沒收到停用賬號(hào)通知，我需要怎么做，才能逃過(guò)一劫？?
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下面是收到的郵件通知：

Hello, Your Amazon seller account has been deactivated in accordance with section 3 of Amazon's Business Solutions Agreement. Your listings have been removed. Why did this happen? We took this measure due to fraudulent submission of DMCA notice. This is a violation of Amazon’s Seller Policies and Seller Code of Conduct: https://sellercentral.amazon.com/gp/help/G1801 Has your account been deactivated in error? If you believe there has been an error, please submit an explanation. Your explanation should include the following information: -- Evidence or examples that demonstrate your account complies with our Seller Code of Conduct policy. How do I send this information? Submit this information in Seller Central Help: https://sellercentral.amazon.c ... m_mpa If you have questions about this policy, please contact us: https://sellercentral.amazon.com/cu/contact-us After 90 days following this notification, you may separately request a funds disbursement by contacting disbursement-appeals@amazon.com. We will conduct a separate investigation to evaluate your account. If we find that you have engaged in deceptive, fraudulent, or illegal activity; or have abused our systems or repeatedly violated our policies that protect our customers and selling partners, we may withhold some or all funds in your account. You can view your account performance at https://sellercentral.amazon.c ... spend or select Account Health on the home screen of the Amazon Seller app on your iOS or Android device. The Account Health page shows how well your account is performing against the performance metrics and policies required to sell on Amazon. Thank you, Amazon Sincerely, Amazon.com
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匿名用戶

贊同來(lái)自: Jean123

1.店鋪C被停用賬戶，這個(gè)問(wèn)題要怎么處理？賬戶如何尋回？?
?欺詐性dmca，很難申訴，我查過(guò)死因，比較無(wú)解
https://assert.wearesellers.com/answer/20230201/e0f182258c15a4b78b747e2c5ca10c2c.jpg
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注意看最后幾個(gè)字，do not reins without legal approval，內(nèi)部查死因的備注是，沒有法律批準(zhǔn)不得回復(fù)，申訴的話，必須走法律程序（真實(shí)不侵權(quán)，去起訴亞馬遜）
https://assert.wearesellers.com/answer/20230201/aeabce238da3bc47f189fd45ee9c8e49.jpg
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或者權(quán)利人發(fā)給亞馬遜撤訴，然后把撤訴信抄送給你，再去申訴，不然申訴就是會(huì)被拒絕
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2.目前店鋪A和B都已下架，目前還沒收到停用賬號(hào)通知，我需要怎么做，才能逃過(guò)一劫？?
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被判dmca欺詐有以下3種情況：
1、鏈接確實(shí)涉嫌侵權(quán)，但還是提交了誤導(dǎo)性信息的DMCA（反通知）；
2、在提交DMCA（反通知）前，對(duì)鏈接進(jìn)行了修改；
3、鏈接不清楚是否侵權(quán)，投訴人提供了法律等相關(guān)文件證明侵權(quán)；
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dmca已經(jīng)提交，這個(gè)已成事實(shí)，要想根本排除風(fēng)險(xiǎn)，需要專業(yè)律師去和對(duì)方溝通，做一個(gè)和解，并且雙方簽訂和解協(xié)議書，這樣協(xié)議有法律效應(yīng)，首先對(duì)方不會(huì)繼續(xù)提供法律文件，導(dǎo)致A，B店鋪有風(fēng)險(xiǎn)，其次假如亞馬遜掃到你A，B賬號(hào)欺詐性dmca，你有和解協(xié)議書，這個(gè)是有法律效應(yīng)的，到時(shí)候假如被掃了，可以申訴A和B
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被美國(guó)公司投訴版權(quán)侵權(quán)，提交dmca之前一定要考慮清楚，畢竟對(duì)方在美國(guó)，起訴或者提供法律文件比投訴人是國(guó)內(nèi)的方便的多
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