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美國站兒童運(yùn)動(dòng)產(chǎn)品被下架,后臺(tái)標(biāo)記為food and product safety issues,提交了cpcs 和cpc申訴。亞馬遜讓我們提交一個(gè)note from Regulatory Agent , 這個(gè)請(qǐng)問是什么?怎么獲取?其他賣家鏈接基本都已經(jīng)恢復(fù)在售了

發(fā)帖8次 被置頂2次 被推薦0次 質(zhì)量分1星 回帖互動(dòng)171次 歷史交流熱度7.94% 歷史交流深度0%
1.美國站兒童運(yùn)動(dòng)產(chǎn)品在2個(gè)月前下架了,被標(biāo)記成 Food and product safety issues.? 我們找有資質(zhì)的實(shí)驗(yàn)室做了CPCS 和CPC,提交了申訴,其中一個(gè)asin:亞馬遜回復(fù)我們要提交一個(gè)這個(gè):“ a note from the Regulatory Agency showing that the product is compliant and can be reinstated.? ”?

a. 請(qǐng)問這個(gè) “note”怎么獲取?有做過這個(gè)note的同行能發(fā)一份給我們看看么??

b 其他的asin: 每周收到機(jī)械性的答復(fù),就是讓我們等待,我看其他的賣家鏈接基本都已經(jīng)恢復(fù)在售了
請(qǐng)問有什么辦法么?(是不是不要去催促亞馬遜審核證書會(huì)更好)


c.另外想請(qǐng)問一下 SGS的檢測(cè)報(bào)告和CPC是不是更有可信度一些,我們需要找SGS重新做一份么?

以下是亞馬遜回復(fù)的原文:

“I understand your concern is regarding ASIN: ***.

I would like to inform you that for appeals sellers must provide a note from the Regulatory Agency showing that the product is compliant and can be reinstated. Additionally, sellers must provide relevant product safety testing documentation and certification from an accredited independent testing laboratory. Electronic products require the appropriate UL standard from an ISO/ILAC 17025 certified lab. Children's products require an up-to-date (within the last year) CPSIA Compliance testing documentation from a CPSC approved laboratory, in addition to safety standard ASTM F963 if the product is a toy. For all other products, please submit all testing the seller has on hand from an ISO 17025 certified laboratory. ”


https://assert.wearesellers.com/questions/20220615/eb750f6b65d412a011a034127a1524aa.png
已邀請(qǐng):

STY394 - 95

贊同來自:

1.被標(biāo)記成 Food and product safety issues : 要不停的開case,讓客服把這個(gè)標(biāo)記去掉2.合規(guī)性審查:note不是單獨(dú)的文件。有資質(zhì)的實(shí)驗(yàn)室是亞馬遜后臺(tái)符合要求的實(shí)驗(yàn)室嗎?
亞馬遜認(rèn)可的實(shí)驗(yàn):https://www.cpsc.gov/cgi-bin/labsearch/
3.一般是需要CPC,CPSIA,ASTM三個(gè)的文件的,其中的CPC包含CPSIA和ASTM的條款,
?
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