社區(qū) 發(fā)現(xiàn) Amazon 亞馬遜移除庫存多了收到警告郵件, 最近沒...
亞馬遜移除庫存多了收到警告郵件, 最近沒有,之前經(jīng)常移除一些不可售給客戶....最近發(fā)來了這個郵件.. 然后現(xiàn)在后臺移除點進去就是發(fā)生錯誤了..要怎么處理...
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最近沒有,之前經(jīng)常移除一些不可售給客戶....最近發(fā)來了這個郵件..
然后現(xiàn)在后臺移除點進去就是發(fā)生錯誤了..
Hello,
We are reaching out because it appears that you have recently used the removals tool for one or more of the following reasons:
* To send a replacement unit to a customer for any reason
* To send gifts or promotional items to former customers, friends or other partners or clients (i.e. Social Media Influencers)
* To fulfill customer orders from a different platform like your private website (MFN orders)
* To send product to potential redistributors
Please understand that the Removals Policy dictates the following:
We ship returns only to you, your warehouse, your supplier, or your distributor. In addition, the following restrictions apply:
In the North American marketplace, Removals cannot be shipped across borders, but we can ship to all 50 US States as well as all states in Mexico and Provinces in Canada. You are not allowed to use a Post Office Box (or any other private PO Box), as the delivery address for Removal Orders.
Inventory cannot be shipped to another fulfillment center.
Inventory cannot be used to send customer orders, gifts, or promotional items.
Inventory classified as non-transportable dangerous goods can only be disposed of.
Inventory cannot be shipped outside of the 50 United States or to PO, APO, FPO, or DPO boxes.
To ship to an address outside of the United States, see International return providers.
Note: This also applies if you have a Unified Account.
You can find all of the specific details pertaining to the Removals policy on this page in Seller Central:
Kindly understand that a proper appeal to restore your permissions requires the elements below: Step 1: Determine and acknowledge why this block should be removed. Step 2: Evaluate your selling practices and give a reason why this activity occurred. Step 3: Create a Plan Of Action ensuring that the issue will not be repeated moving forward. Step 4: Respond with these details as soon as possible. Understanding that this may impact your business, we urgently request that this situation be addressed. Should you have any questions about this policy, please reply to this email or call into Seller Support and reference this message. If we determine that you continue to violate this policy, you could lose your ability to create removal orders. We will keep this case open for 3 calendar days awaiting your response. Thank you for selling with Amazon,
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然后現(xiàn)在后臺移除點進去就是發(fā)生錯誤了..
Hello,
We are reaching out because it appears that you have recently used the removals tool for one or more of the following reasons:
* To send a replacement unit to a customer for any reason
* To send gifts or promotional items to former customers, friends or other partners or clients (i.e. Social Media Influencers)
* To fulfill customer orders from a different platform like your private website (MFN orders)
* To send product to potential redistributors
Please understand that the Removals Policy dictates the following:
We ship returns only to you, your warehouse, your supplier, or your distributor. In addition, the following restrictions apply:
In the North American marketplace, Removals cannot be shipped across borders, but we can ship to all 50 US States as well as all states in Mexico and Provinces in Canada. You are not allowed to use a Post Office Box (or any other private PO Box), as the delivery address for Removal Orders.
Inventory cannot be shipped to another fulfillment center.
Inventory cannot be used to send customer orders, gifts, or promotional items.
Inventory classified as non-transportable dangerous goods can only be disposed of.
Inventory cannot be shipped outside of the 50 United States or to PO, APO, FPO, or DPO boxes.
To ship to an address outside of the United States, see International return providers.
Note: This also applies if you have a Unified Account.
You can find all of the specific details pertaining to the Removals policy on this page in Seller Central:
Kindly understand that a proper appeal to restore your permissions requires the elements below: Step 1: Determine and acknowledge why this block should be removed. Step 2: Evaluate your selling practices and give a reason why this activity occurred. Step 3: Create a Plan Of Action ensuring that the issue will not be repeated moving forward. Step 4: Respond with these details as soon as possible. Understanding that this may impact your business, we urgently request that this situation be addressed. Should you have any questions about this policy, please reply to this email or call into Seller Support and reference this message. If we determine that you continue to violate this policy, you could lose your ability to create removal orders. We will keep this case open for 3 calendar days awaiting your response. Thank you for selling with Amazon,
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倒計時：
8 個回復
ams
贊同來自: cristinalau 、 櫻桃大丸子 、 DDDcoo 、 川流不息 、 涂山璟
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申訴要點：
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1、承認自己錯誤，錯誤地用移除的方式把不可售庫存發(fā)給客戶，我們之前沒有認真看規(guī)則，不知道這是不對的。我們現(xiàn)在已經(jīng)認真學習了移除的規(guī)則，我們會改正。
2、列出具體的行動計劃：
? ? ?定期學習亞馬遜的規(guī)則，遵守亞馬遜的規(guī)則；
? ? ?我們絕不會再使用移除的方式給客戶發(fā)貨等等。
? ? ?我們只會用移除的方式批量將不可售庫存，滯銷庫存等發(fā)到我們的海外倉，可以列一兩個常用的海外倉地址。
? ? ?如果我們需要給客戶發(fā)產(chǎn)品，會使用多渠道的方式，而不是移除的方式。
3、拍一下亞馬遜的馬屁，說很榮幸可以在亞馬遜上面服務那么多消費者，移除訂單的這個服務真的很好，可以及時幫我們處理不可售、滯銷庫存，幫我們節(jié)省了很多倉儲費等等等等，我們真的很希望可以再次使用這個服務。
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差不多就這些了，態(tài)度誠懇點，有禮貌一點，這個基本問題不大的。停用過移除功能之后，就不要再用這個方式去發(fā)貨了，再犯有可能會停用FBA，慎重。