FBA貨件接收1/3后，剩下的一直不更新，后臺差異調(diào)查一直不開放？怎么才能知道我們的貨去哪了？？？

發(fā)帖1次被置頂0次被推薦0次質(zhì)量分1星回帖互動77次歷史交流熱度71.43% 歷史交流深度0%

最近有沒有發(fā)MEM1倉庫的？有沒有覺得巨坑?。?br /> 我們6月份的一個貨件，7月9日接收了1/3，之后一個月都沒有任何更新。開幾個case，客服要么說沒有權(quán)限處理，要么就要我們自己等待后臺的差異查詢開放，申請調(diào)查。開英文case, 美國團(tuán)隊(duì)回復(fù)要我們提供物流追蹤單號和發(fā)票。然后提供了發(fā)票，然后就是等待等待。
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等待8月2號，后臺顯示貨件箱子數(shù)量不對，然后我們又提供了物流追蹤單號和發(fā)票?？头貜?fù)直接拒絕了我們的請求（后臺顯示問題，然后我們申請調(diào)查，被直接拒絕。是這樣回復(fù)的 Your request has been denied. The problem reported does exist for this shipment and no changes have been made. Another investigation request cannot be submitted for this. If another review is required due to additional information you may have, please re-open the case.）。
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另外一個case是這樣回復(fù)的：
The Merchant Inbound Coaching (MIC) Team examines the root cause of errors that delay the receiving process as one of our means of gathering inputs to help Sellers improve. Once our investigation is complete we advise the specific issues, including the process as it pertains to your future shipments. Our goal is to educate and provide information to help you identify errors made during the shipment creation that caused receiving errors once the shipment was sent to our fulfillment center.

At this time, the MIC Team is unable to take further action regarding this problem listing. If you are concerned about unit receive levels, you may launch an investigation by visiting the reconcile tab or contacting seller support
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現(xiàn)在都不知道要怎么辦了。除了S等還有其他什么辦法嗎？
應(yīng)該聯(lián)系哪個團(tuán)隊(duì)？
非常感謝各位的解答