社區(qū) 發(fā)現(xiàn) Amazon 美國(guó)站店鋪被封了，郵件內(nèi)容如下 ，主要是...
美國(guó)站店鋪被封了，郵件內(nèi)容如下 ，主要是侵權(quán)和關(guān)聯(lián)的問(wèn)題，有什么辦法解開(kāi)嗎。16年6月份被封的，但是最近好多服務(wù)商好像能解開(kāi)，現(xiàn)在想試試
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尊敬的客戶： 您好！ 非常遺憾地通知您，我們已經(jīng)暫停了您的銷售權(quán)限并暫時(shí)凍結(jié)了您的資金。 因?yàn)槟圪u(mài)的下列商品或品牌涉嫌違反了亞馬遜政策： 保護(hù)知識(shí)產(chǎn)權(quán)政策: 亞馬遜網(wǎng)站禁止發(fā)布任何侵犯第三方知識(shí)產(chǎn)權(quán)的商品或其他資料信息。亞馬遜尊重他人的知識(shí)產(chǎn)權(quán)，并***避免我們的買(mǎi)家收到侵權(quán)的商品。 Trademark/ASIN： Hello Kitty -- B00KVKMD2C B00KVKMBQ0 B00KVKM8RC B00KVKMAA2 B00KVKM6WY B00BO270NI B010H4XTU6 B00ITICISW Pokemon -- B019X9F4OA B019VTYW9A B01AOUU76W B01AOU7LCK B018WY82F0 B018VV8Q6E B00YRXU51K B017NT44WK B017NT3GUQ B017NT1VEE B017NT1XGU B019GFXW04 B017GG0D8E B00XS3Z6XM B01A6DMUZ8 B00XG8VSUY B00XG5RBR6 B019MT391G B014H3FKAA B0199DH3IA B019XO2UWO B019XMUSZ2 B019W1TSO6 B019W1P6LU B019W11DLC B0182656SY B00ZBBF2F6 B00Y42KZLO B01A6DHSAK B01ALEENCA B01ALEELHW B01ALEEIKC B01ALEEGZO B01ALEEF5A B01ALEEF5A B01A6DOU5Q B01A6DMUZ8 B01A6DHSAK B019GHG1IW B019GFXW04 B019FNHDWK B012YQ4VB6 B0199C0D1A B0199AWF68 B00ZBBT0YK B017143F04 B00ODOCKXO B004VAYSXK B01AUOLD0Q B01AUNSU44 B015DUM6H6 請(qǐng)?jiān)?個(gè)工作日內(nèi)一次性提交下列所有文件并反饋至： pq-review@amazon.com 請(qǐng)您根據(jù)文件內(nèi)容，給予文件恰當(dāng)?shù)挠⑽拿Q。 1. 任何可以證明該商品來(lái)源的輔助單據(jù)，包括發(fā)票，收據(jù)，采購(gòu)合同，發(fā)貨單等。請(qǐng)?zhí)峁?0天內(nèi)能夠反映您的庫(kù)存數(shù)量的有效單據(jù)。 2. 您的供應(yīng)商信息，包括：名稱，電話，地址，網(wǎng)站等信息。 3. 如果您不是該品牌/版權(quán)的所有者，請(qǐng)?zhí)峁┢放?版權(quán)所有者的注冊(cè)證明，以及從品牌/版權(quán)權(quán)利人到該賬號(hào)的完整授權(quán)鏈證明(在有效期內(nèi)的授權(quán)證明)。 4. 如果您是該品牌/版權(quán)的所有者，請(qǐng)?zhí)峁┢放?版權(quán)注冊(cè)證明，公司營(yíng)業(yè)執(zhí)照或個(gè)人身份證。 5. 任何其他您想提供的證明。 【重要提示】 1. 如果您的商品實(shí)際為白牌，或品牌未在當(dāng)?shù)厥袌?chǎng)（例如北美與歐洲）注冊(cè)，請(qǐng)將您的商品詳情（名稱，品牌，描述）更改為白牌。例如： “Generic Cell Phone Case for iPhone5 Black”. 2. 請(qǐng)注意不要覆蓋您所提交的文件的任何部分，并且所有材料須清晰可辨。 3. 若再次違規(guī)，您的帳戶可能會(huì)被關(guān)閉。
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下面是：凍結(jié)店鋪的郵件
Hello,
You have not sent us an acceptable plan to address the problems with your account. This is against our policies. As a result, you may no longer sell on Amazon.com, and your listings have been removed from our site.
Please ship any open orders. If you have funds in your account, they will be available after any amounts paid for A-to-z claims or chargebacks on your orders have been deducted. This usually takes about 90 days, but funds may be held longer.?
You can see your balance and settlement information in the Payments section of Seller Central. If you have questions about those, please send an email to payments-funds@amazon.com.?
If you want to appeal this decision, click the Appeal button next to this message on the Performance Notifications page in Seller Central (https://sellercentral.amazon.com/gp/customer-experience/perf-notifications.html).
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下面是我們?cè)噲D解封的郵件：有沒(méi)有可能被解開(kāi)
Dear seller performance team ,
We apologize our items that infringe intellectual property rights of the rights owners ?and sorry for the inconvenience caused to you .Thanks for your time in handling the case .
We have already shipped any open orders
We have reviewed the issue , and realized the mistake we made in previous behavior. Usually our listed product are recommend by the listing development department ,they will search for the best seller on amazon according to the ratings . Then the staff will searched the asin brand on http://www.uspto.gov/ one by one , if the brand are registered ,we will take a note :this can not be sold until getting the permission. If the brand are not registered we will souse the item from reliable suppliers and then recommend to the listing operation department .We thinks that the mistake was made in this process ,the staff failed to find out the brand was already registered .
We have a sense of compliance with Amazon rules ,only in handling process we should strengthen the inspection mechanism in the company ,to avoid this stupid actions ,we have make a detail plan as below :
1.We have followed your suggestion, searched intellectual Property Violations in Seller Central Help.We have known sellers are responsible for ensuring that the products they offer are legal and authorized for sale or re-sale. This will avoid future stupid actions and not to have to learn the lessons in a hard way.
2.We have checked one by one for the asins list in our Internal data statistics system , and deleted the problematic asins (now its on our blacklist),confirmed the rest are safe(we have the rights to sell) and downloaded an inventory report ,after comparing the 2 copies of data ,we deleted the those problematic one straight away .we will not list it again.
3.This accident indeed a lesson for us .We should not simply find asin and follow ,but also register our own brand and create our own listings.This will be safe and can protect our rights at large .we are a young team ,we can learn from?
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下面是：凍結(jié)店鋪的郵件
Hello,
You have not sent us an acceptable plan to address the problems with your account. This is against our policies. As a result, you may no longer sell on Amazon.com, and your listings have been removed from our site.
Please ship any open orders. If you have funds in your account, they will be available after any amounts paid for A-to-z claims or chargebacks on your orders have been deducted. This usually takes about 90 days, but funds may be held longer.?
You can see your balance and settlement information in the Payments section of Seller Central. If you have questions about those, please send an email to payments-funds@amazon.com.?
If you want to appeal this decision, click the Appeal button next to this message on the Performance Notifications page in Seller Central (https://sellercentral.amazon.com/gp/customer-experience/perf-notifications.html).
?
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下面是我們?cè)噲D解封的郵件：有沒(méi)有可能被解開(kāi)
Dear seller performance team ,
We apologize our items that infringe intellectual property rights of the rights owners ?and sorry for the inconvenience caused to you .Thanks for your time in handling the case .
We have already shipped any open orders
We have reviewed the issue , and realized the mistake we made in previous behavior. Usually our listed product are recommend by the listing development department ,they will search for the best seller on amazon according to the ratings . Then the staff will searched the asin brand on http://www.uspto.gov/ one by one , if the brand are registered ,we will take a note :this can not be sold until getting the permission. If the brand are not registered we will souse the item from reliable suppliers and then recommend to the listing operation department .We thinks that the mistake was made in this process ,the staff failed to find out the brand was already registered .
We have a sense of compliance with Amazon rules ,only in handling process we should strengthen the inspection mechanism in the company ,to avoid this stupid actions ,we have make a detail plan as below :
1.We have followed your suggestion, searched intellectual Property Violations in Seller Central Help.We have known sellers are responsible for ensuring that the products they offer are legal and authorized for sale or re-sale. This will avoid future stupid actions and not to have to learn the lessons in a hard way.
2.We have checked one by one for the asins list in our Internal data statistics system , and deleted the problematic asins (now its on our blacklist),confirmed the rest are safe(we have the rights to sell) and downloaded an inventory report ,after comparing the 2 copies of data ,we deleted the those problematic one straight away .we will not list it again.
3.This accident indeed a lesson for us .We should not simply find asin and follow ,but also register our own brand and create our own listings.This will be safe and can protect our rights at large .we are a young team ,we can learn from?
倒計(jì)時(shí)：
2 個(gè)回復(fù)
忘之
贊同來(lái)自:
一般情況下，你如果逾期提交資料，amazon是會(huì)徹底封號(hào)的。
服務(wù)商的能力有多強(qiáng)，我不知道。所以，不敢亂說(shuō)。如果服務(wù)商是先做事兒后付款，那你可以試試。