有沒有大佬能申訴真實性封號的（一個框），難道必須要授權(quán)和封店前的發(fā)票才可以救回嗎？

發(fā)帖2次被置頂0次被推薦0次質(zhì)量分1星回帖互動64次歷史交流熱度3.45% 歷史交流深度0%

3月份收到封店郵件，目前已經(jīng)申訴不下20次了一直提示信息不足，發(fā)票是找服務(wù)商補開的，授權(quán)沒有
有沒有什么辦法就回，8月份關(guān)聯(lián)到歐洲站，美國可以不要，但是要救歐洲必須把北美就回來。（同一個公司信息，郵箱電話收款不一樣）。難道必須要授權(quán)和封店前的發(fā)票才可以就回嗎？有沒有大佬遇到過類似的問題怎么解決？

北美售假封店郵件是這樣的：Hello,

Your Amazon selling account has been deactivated. Your listings have been removed in accordance with section 3 of the Amazon Services Business Solutions Agreement. We are withholding any funds available in your account. If you have FBA inventory of the items causing "inauthentic" complaints, they are currently ineligible for removal.?

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Why is this happening?
We have taken this measure because we have concerns about the authenticity of the items listed at the end of this email. In order to ensure that customers can shop with confidence on Amazon, we request additional information from sellers to confirm the authenticity of certain products. The sale of counterfeit products on Amazon is strictly prohibited. Amazon has several product detail and listing policies to ensure customers have a consistent buying experience and receive items in the condition they expect. Additional information regarding these policies can be found at the following Seller Central pages
-- "Amazon Anti-Counterfeiting Policy":
https://sellercentral.amazon.ca/gp/help/201165970
-- "Policies and Agreements":
https://sellercentral.amazon.ca/gp/help/521
-- "Amazon Services Business Solutions Agreement":
https://sellercentral.amazon.ca/gp/help/1791

How do I reactivate my account?
To reactivate your account, go to your "Account Health" and click on "Reactivate My Account" to submit necessary information.
https://sellercentral.amazon.c ... em_pq

What happens if I do not submit the required information?
If we do not receive the requested information your account will remain deactivated.
Any remaining FBA inventory of the items that caused "inauthentic" complaints will be destroyed at your expense, in accordance with the Business Solutions Agreement.

We're here to help
If you have questions about this policy or your account, contact us:
https://sellercentral.amazon.ca/cu/contact-us?

You can get help submitting your appeal in Seller Central Help:
?https://sellercentral.amazon.ca/gp/help/200370560