部分庫存一直處于運營中心正在處理中，經(jīng)調(diào)查是被放在季節(jié)性倉庫，但一直無法上架銷售。該用什么樣的術(shù)語才能讓客服幫我把被放在季節(jié)性倉庫的庫存調(diào)撥到正常庫存并上架？我開case的客服都是說要等標準倉的都賣完才能調(diào)撥季節(jié)倉庫的

發(fā)帖7次被置頂1次被推薦0次質(zhì)量分1星回帖互動165次歷史交流熱度6.06% 歷史交流深度0%

有幾個產(chǎn)品的部分庫存一直處于運營中心正在處理中，
經(jīng)客服調(diào)查是被放在季節(jié)性倉庫（HNE1 、HMD3 、HMD3），一直無法上架銷售

客服的回復是：
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通過工具進一步調(diào)查核實，運營中心正在處理：1626存放在HNE1 、HMD3 、HMD3 等倉庫。您的庫存目前存放在兩個運營中心，即標準運營中心和 [HNE1 、HMD3 、HMD3]。當標準運營中心內(nèi)的庫存售完后，亞馬遜將開始使用存儲在 [HNE1 、HMD3 、HMD3] 中的商品作為您的庫存。只有當您在標準運營中心和 [HNE1 、HMD3 、HMD3] 的所有庫存均售完后，您的商品才會缺貨
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為什么我會知道這三個是季節(jié)性倉庫呢，因為有另外一款產(chǎn)品也遇到這種事，但目前斷貨了亞馬遜依舊沒有調(diào)用被放在季節(jié)性倉庫里面的上架，現(xiàn)在還在開case與客服battle
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我的問題是，該用什么樣的術(shù)語才能讓客服幫我把被放在季節(jié)性倉庫的庫存調(diào)撥到正常庫存并上架？我開case的客服都是說要等標準倉的都賣完才能調(diào)撥季節(jié)倉庫的
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大佬們救救運營仔
T-T
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9 個回復

LYE23029 - 一個微不足道的社媒營銷還債人

贊同來自: 妮妮154 、漫山遍野、五月花

我們有幾個產(chǎn)品也是和樓主一樣的情況，開case后幾天就移回標準庫存可售了，最快兩天。

1.首先確認產(chǎn)品是否帶電，是否過了危險品審核。（只要帶電就去填，不管平臺有沒有報錯，避免客服再次找你確認。）

2.開case路徑：other account issues 語言選英文開case時間不限。不要開中文case, 試過兩回沒用。

3.內(nèi)容：

Asin：XX? FNSKU：XXX? ?Shipment ID: XXXX

I am writing to urgently request the immediate relocation of 87 products associated with the 【Asin】 from the Seasonal Operations Center to Standard Inventory.

There are several critical reasons for this request:

The current inventory level of the product is at 0, resulting in a sold-out status and extended delivery times on the product listing. This situation significantly impacts the buyer experience and leads to a decrease in order rates.

Despite the product passing the dangerous goods review on the platform and being categorized as "DANGEROUS GOOD FBA FULFILLABLE," it has not been permitted to be placed in standard inventory. Our understanding is that only Amazon dangerous goods or seasonal products are typically stored in the seasonal operations center. However, this 【product name】 is a year-round product with no seasonal restrictions.

Our company has consistently maintained a high level of inventory performance on Amazon, with performance metrics exceeding the required standards and showing continuous improvement. Therefore, we are perplexed as to why this particular product is not allowed to be fully integrated into standard inventory for sale.

Although the product listing is active, the zero inventory level and extended delivery times are negatively impacting sales. If Amazon does not adjust the product to "sellable standard inventory" promptly, it will result in an "Aged Inventory" surcharge. Consequently, we will be forced to lodge a complaint to protect our due rights.

We kindly request your immediate attention to this matter and appreciate your prompt action to move our product into available "Standard Stock" to ensure its availability for sale.

Thank you for your attention to this urgent matter. We look forward to a swift resolution.

Shipment ID: XXX