買家賬號登錄顯示如下英文無法正常登錄，導(dǎo)致賣家賬號也無法登錄后臺，目前商品可售正常展示，請問需要如何申訴才能正常登錄賣家賬號？具體步驟是什么？感謝！

發(fā)帖87次被置頂15次被推薦2次質(zhì)量分2星回帖互動166次歷史交流熱度7.61% 歷史交流深度0%

買家賬號登錄界面顯示：
Help us protect your account We have detected unusual activity on youraccount and have locked it temporarily. Please contact customer service for furtherassistance.
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郵箱回復(fù)信息：
Hello.
We have cetected unusual activity on your Amazon account, for this reason, we have temporarly placed it on hold and canceled anypending orders or subscriptions.
To restore access to your account, sign in and follow the on-screen instructions. You will have the option to upload a document with therequired information to verify your account. Once you have provided this document,we will review it and respond within 24 hours.
When uploading a document to verify the ownership of a payment method, be sure that the name, address, payment type, and relevanttransaction information are clearly visible. For your security, only display the last 4 digits of the payment method number.
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請問解決該問題的詳細(xì)步驟是什么？