社區(qū) 發(fā)現(xiàn) Amazon 終于可以發(fā)帖了,發(fā)第一個(gè)帖子求助一下大佬...
終于可以發(fā)帖了,發(fā)第一個(gè)帖子求助一下大佬們?。?!關(guān)于亞馬遜商城交易保障索賠失敗的問題,誰懂啊家人們?
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之前我們用的就一直是這個(gè)模板:?
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Dear amazon,
We received an A-Z claim from a buyer. And it caught our high attention.
He claimed that the ordered item he still not receive.
We had check the tracking number on USPS website. Found out that the package has arrived on . We did ship in time. We had contact the buyer in the first time and attached the screenshot to him, and explain to him, this item has arrive, but he didn’t reply the email.
We can provide the emails for your reference.
In this case, we provide the item as same as the listing and shipped it in time, we want to solve this by communication, but the buyer didn’t reply us. We hope Amazon can recheck this A-Z complain then make a fair judgment.
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有沒有朋友有類似的經(jīng)歷?出來現(xiàn)身說法或者討論一下。
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