社區(qū) 發(fā)現(xiàn) Amazon 產(chǎn)品真實性投訴，該怎么處理呢？提交了補開...
產(chǎn)品真實性投訴，該怎么處理呢？提交了補開的發(fā)票和采購合同，審核沒有通過，郵件內(nèi)容如下……
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產(chǎn)品因真實性被投訴下架，我在后臺提交了補開的發(fā)票和采購合同，審核沒有通過，郵件內(nèi)容如下：
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We received your submission but do not have enough information to address the issues with your listings at this time. We cannot accept this invoice because:
It does not cover your sales quantity or volume for the items listed below.
The purchasing party information does not match the information in your Amazon seller account.
The country version listed on the invoice does not match the ASIN title.
To reactivate your listings, go to your Account Health and answer the questions regarding this violation and provide any requested documentation.
https://sellercentral.amazon.c ... em_pq?
You need to send us the following information for the items listed below:
Copies of invoices or receipts from your supplier issued in the last 365 days and before 26-05-2023.
-- These documents should reflect your sales volume during the last 365 days.
-- Include contact information for your supplier, including name, phone number, address, and website. We will maintain the confidentiality of your supplier contact information.
-- You may remove pricing information, but the rest of the document must be visible. For ease of our review, you may highlight or circle the ASINs under review.
有知道的可以幫忙指點一下該怎么處理嗎？感激不盡！！
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We received your submission but do not have enough information to address the issues with your listings at this time. We cannot accept this invoice because:
It does not cover your sales quantity or volume for the items listed below.
The purchasing party information does not match the information in your Amazon seller account.
The country version listed on the invoice does not match the ASIN title.
To reactivate your listings, go to your Account Health and answer the questions regarding this violation and provide any requested documentation.
https://sellercentral.amazon.c ... em_pq?
You need to send us the following information for the items listed below:
Copies of invoices or receipts from your supplier issued in the last 365 days and before 26-05-2023.
-- These documents should reflect your sales volume during the last 365 days.
-- Include contact information for your supplier, including name, phone number, address, and website. We will maintain the confidentiality of your supplier contact information.
-- You may remove pricing information, but the rest of the document must be visible. For ease of our review, you may highlight or circle the ASINs under review.
有知道的可以幫忙指點一下該怎么處理嗎？感激不盡！！
倒計時：
18 個回復(fù)
Vae - 廣告、精細(xì)化運營。公眾號：VAE運營樂享圈
贊同來自: liuyao
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可以參考這個發(fā)票的格式上傳。注意下這句話“It does not cover your sales quantity or volume for the items listed below.””，意思是說你開票數(shù)量是200，但是你實際賣了500，那么剩下的300呢。你要核算自己的銷售數(shù)量是多少，如果數(shù)量太多，至少也要包括最近幾批貨件包括的數(shù)量。
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一般第一次不過，后面幾次會難很多。但是請不用擔(dān)心，之前我有一個案例被亞馬遜拒死-不再回復(fù)，我申訴了6-7次一樣可以過的
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