你好，可能需要再確認(rèn)點(diǎn)細(xì)節(jié)，才能夠更好的回復(fù)：
1. 此品牌之前授權(quán)出去過(guò)么？ 授權(quán)店鋪或其他站點(diǎn)， 授權(quán)出去的品牌角色是什么呢？
2.? 目前備案被移除了，是品牌賬戶后臺(tái)沒(méi)有品牌了么？店鋪被封了，后臺(tái)都登錄不了還是說(shuō)后臺(tái)還能進(jìn)。
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就目前獲得的信息：
1. 品牌被移除，但是小號(hào)確說(shuō)?已在亞馬遜品牌注冊(cè)中注冊(cè)， 則證明品牌還有被授權(quán)賬戶，例如美國(guó)歐洲某國(guó)家或日本 你可以分別登陸進(jìn)去看看是否有，或者被授權(quán)的賬戶里面看看是否有品牌， 且看清楚品牌角色。
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2.?有什么辦法可以讓商標(biāo)備案成功呢？之前被封的店鋪現(xiàn)在無(wú)法登錄亞馬遜后臺(tái)。
假設(shè)是密碼輸進(jìn)去了，沒(méi)反應(yīng)的這種“登陸不了”，那么要新號(hào)備案成功的前提就是當(dāng)前賬戶成功撤銷了品牌備案，目前系統(tǒng)提示品牌已經(jīng)備案了，說(shuō)明只是品牌被移除了，并非品牌撤銷了。
那如何撤銷，我們之前嘗試過(guò)，也成功了，不知道是不是運(yùn)氣的成分，這里分享一下：

與賣家支持搭上線：
方法一：
A: 直接郵件解綁
邏輯是：因?yàn)橘~號(hào)凍結(jié)，關(guān)閉了非申訴入口的一切case方向，則現(xiàn)在需要通過(guò)第三方（郵箱）聯(lián)系上別人，然后讓別人幫我們解決問(wèn)題。
1.需要聯(lián)系品牌團(tuán)隊(duì)（brandregistry-help@amazon.co.uk)證明你是商標(biāo)所有者（需要提交相關(guān)資料證明你就是所有者），然后直接說(shuō)所有者（也就是你自己） 不允許亞馬遜再使用我注冊(cè)的商標(biāo)了【也可以使用其他說(shuō)辭】，請(qǐng)求亞馬遜團(tuán)隊(duì)幫助我們刪掉或清除該賬號(hào)的商標(biāo)備案。
2.抄送一些其他賣家支持團(tuán)隊(duì)郵箱，這樣幾率可能稍微大一點(diǎn)
3.所需資料：商標(biāo)證書(shū)，運(yùn)營(yíng)執(zhí)照，法人身份證，注冊(cè)回執(zhí)。
注： 有小伙伴抄送的郵箱選了Jeff的郵箱。。。照樣解綁成功。。
B 和客服搭上路：
第一種:
1. 打開(kāi)鏈接：https://sellercentral.amazon.c ... ct-us
2. 選擇topic為“Account termination request”
3. Business name 填法人or公司名
4. Email 填之前亞馬遜賬號(hào)的注冊(cè)郵箱
5. Question and comment：User email:亞馬遜賬號(hào)注冊(cè)郵箱Brand：已備案的品牌名 Specific reason for removal：隨便說(shuō)兩句，因?yàn)檫@個(gè)case不會(huì)成功的。
6.亞馬遜會(huì)回復(fù)你：We have closed this case because Amazon has deactivated your account. Refer to your Account Health Dashboard to learn more about the status of your account.
View your Account Health Dashboard at?https://sellercentral.amazon.c ... m_sps?or select Account Health on the home screen of the Amazon Seller app on your iOS or Android device.
Regards,
Amazon Selling Partner Support
7.去后臺(tái)的case log里面打開(kāi)這個(gè)case回復(fù)，然后點(diǎn)擊 【我需要有關(guān)此問(wèn)題的更多幫助?！?，然后直接將事情說(shuō)清楚Hello Amazon Brand registry team,
We pretty appreciate it that you can give us this chance to offer explanation about the brand removal situation.
About our seller account's BRAND REMOVAL. The Amazon account was suspended on August 25th because we currently do not meet the UK VAT requirements. Under tremendous pressure, so that our company legal person unanimously decided to close the UK site and close the brand registry account also. BUT WE CAN'T DELETE THE BRAND LIST DIRECTLY, PLEASE HELP US.
But unfortunately, when i enter the brand registry account to close and remove the Brand roles, case replies said "Amazon Nov 09, 2020 07:23 AM We have closed this case because Amazon has deactivated your account. Refer to your Account Health Dashboard to learn more about the status of your account.
View your Account Health Dashboard at https://sellercentral.amazon.c ... m_sps or select Account Health on the home screen of the Amazon Seller app on your iOS or Android device.
Regards,
Amazon Selling Partner Support"
Brand owner is no longer allowed to use this registered trademark on Amazon and need to remove this brand registration.
We have recognized this issue so asking help us delete or clear the trademark registration of the account.
Please look at the attachment of xxxxx Brand certification.
User email: xxxxx
Brand registered: xxxxxxxxxxx
If you have another document, please let me know.
Thank you!，想要干嘛，然后一周之后會(huì)回復(fù)并成功解綁。注：期間需要多次催促。
方法2：品牌注冊(cè)頁(yè)面直接提問(wèn)：?https://brandservices.amazon.co.uk/?ld=undefined
三. 賬號(hào)被凍結(jié)的（deactivated）且被close的賬號(hào)，就是連登陸都登不進(jìn)去時(shí)：
由于其賬號(hào)注銷無(wú)法登錄后臺(tái)，也進(jìn)不了品牌注冊(cè)界面，就沒(méi)有辦法從后臺(tái)解綁備案，期間其聯(lián)系品牌備案團(tuán)隊(duì)郵箱，得到的答案均是讓其登錄后臺(tái)操作，但賣家無(wú)法進(jìn)入后臺(tái)，這就成了一個(gè)死循環(huán)。
1. 打開(kāi)鏈接：https://sellercentral.amazon.c ... ct-us
2. 選擇topic為“Account termination request”
3. Business name 填法人or公司名
4. Email 填之前亞馬遜賬號(hào)的注冊(cè)郵箱
5. Question and comment：User email:亞馬遜賬號(hào)注冊(cè)郵箱Brand：已備案的品牌名 Specific reason for removal：My Amazon seller account was block and I can’t login to open a case, but the trademark owner doesn’t allow me to use the brand again, please help me remove my Brand registry. Thanks!
注：如果真的申訴不回來(lái)的賬號(hào)且還沒(méi)有注銷的情況下，可以先注銷再嘗試上述操作。?
每種情況都不大相同，我們操作時(shí)，需要三思而后行。

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