社區(qū) 發(fā)現(xiàn) Amazon 海外倉發(fā)到FBA倉庫的貨被亞馬遜給弄丟了...
海外倉發(fā)到FBA倉庫的貨被亞馬遜給弄丟了，不給賠償，現(xiàn)在這個局面要咋處理呢？
發(fā)帖23次
被置頂1次
被推薦0次
質(zhì)量分1星
回帖互動180次
歷史交流熱度22.38%
歷史交流深度0%
情況描述：
去年11.17號從美國海外倉發(fā)了一票貨到FBA倉庫，亞馬遜自提，物流顯示11.20號就被簽收了。但是庫存一直沒有給與上架，期間也開了case催促，直到12月31日一個半多月亞馬遜才close了貨件。當(dāng)即就在貨件下開了差異查詢case，亞馬遜要求：
1. 提供該票貨物的購買發(fā)票
2. 發(fā)票日期要早于發(fā)貨前
?
CASE回復(fù)情況：
1. 這個產(chǎn)品正好采購那邊沒有定期開商業(yè)發(fā)票，就臨時開了當(dāng)天的商業(yè)發(fā)票，亞馬遜不接受
2. 回復(fù)亞馬遜的case中也提到了無法提供之前的商業(yè)發(fā)票，只能提供物流簽收信息和采購合同，亞馬遜還是不接受
Hello from Amazon Selling Partner Support,
The purchase date on the invoice that you provided was after the shipment's ship date. We can't accept the invoice as proof of purchase because the goods were bought after the inventory was sent to a fulfillment center.
Please provide us with the invoice that you received upon purchase of the goods shipped in shipment FBA*********.
Once we receive this information, we'll continue our investigation. If we don't hear back from you within two business days, this case may be closed.
Thank you for selling with Amazon,
?
問題是：?
1. 現(xiàn)在那個貨件下的case被亞馬遜給關(guān)掉了
2. 這票貨確實(shí)是被亞馬遜給弄丟了，現(xiàn)在還有辦法給追回來嗎？
去年11.17號從美國海外倉發(fā)了一票貨到FBA倉庫，亞馬遜自提，物流顯示11.20號就被簽收了。但是庫存一直沒有給與上架，期間也開了case催促，直到12月31日一個半多月亞馬遜才close了貨件。當(dāng)即就在貨件下開了差異查詢case，亞馬遜要求：
1. 提供該票貨物的購買發(fā)票
2. 發(fā)票日期要早于發(fā)貨前
?
CASE回復(fù)情況：
1. 這個產(chǎn)品正好采購那邊沒有定期開商業(yè)發(fā)票，就臨時開了當(dāng)天的商業(yè)發(fā)票，亞馬遜不接受
2. 回復(fù)亞馬遜的case中也提到了無法提供之前的商業(yè)發(fā)票，只能提供物流簽收信息和采購合同，亞馬遜還是不接受
Hello from Amazon Selling Partner Support,
The purchase date on the invoice that you provided was after the shipment's ship date. We can't accept the invoice as proof of purchase because the goods were bought after the inventory was sent to a fulfillment center.
Please provide us with the invoice that you received upon purchase of the goods shipped in shipment FBA*********.
Once we receive this information, we'll continue our investigation. If we don't hear back from you within two business days, this case may be closed.
Thank you for selling with Amazon,
?
問題是：?
1. 現(xiàn)在那個貨件下的case被亞馬遜給關(guān)掉了
2. 這票貨確實(shí)是被亞馬遜給弄丟了，現(xiàn)在還有辦法給追回來嗎？
倒計(jì)時：
17 個回復(fù)
匿名用戶
贊同來自: Brokener
匿名用戶
贊同來自: Brokener