generic產(chǎn)品收到policy warning怎么辦比較好？

發(fā)帖6次被置頂0次被推薦0次質(zhì)量分1星回帖互動10次歷史交流熱度0% 歷史交流深度0%

產(chǎn)品本身確實(shí)侵權(quán)，侵的是某超級大牌，這個沒的洗，在此向兢兢業(yè)業(yè)的同行們致歉。
這個listing的品牌寫的是generic，而且標(biāo)題也以generic開頭，并且不包含品牌名全稱，類似“王者榮耀”，標(biāo)題只出現(xiàn)了"王者"。
在此就想問一下有經(jīng)驗(yàn)的知友們，收到這種郵件是直接刪除listing，還是以提供增值稅發(fā)票但缺少授權(quán)書的方式進(jìn)行申訴？
1、我們現(xiàn)在主動刪除listing的話，還需要回復(fù)郵件嗎？
2、申訴的話，估計99%的幾率不會通過，除了listing會被亞馬遜刪除以外，賬號可能還會因?yàn)榇舜紊暝V不通過被關(guān)閉嗎？
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附郵件如下(相關(guān)信息用王者榮耀舉例替代)：
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Hello,

We are reviewing your selling account and we need to verify your documentation for the following items:

ASIN: XXX
Brand: 王者榮耀
Title: Generic 王者 XXX

Please email?pq-review@amazon.com?with the following supporting documents:?

-- Copies of invoices, receipts, contracts, delivery orders, or authorization letters from your supplier issued in the last 90 days. The quantity of items shown on the documentation should match your inventory.
-- If you are not the brand owner, provide an authorization letter and a complete set of documentation to prove a valid supply chain.
-- If you are the brand owner, provide a copy of the brand registration certificate, and business license or personal identity card.?
--? Contact information for your supplier, including name, phone number, address, email, and website.

If the product is generic, or the brand is not registered in the local market you are selling to, revise your listings. The title, brand, and description should clearly indicate “generic.”

If we receive additional complaints about your listings, we may not allow you to sell on Amazon.com.

Sincerely,

Seller Performance Team
Amazon.com
http://www.amazon.com