催上架模板:
Hello,
My shipment code is FBAXXX,
UPS logistics order number: 1ZXXXXX,
It has been successfully delivered to the Amazon warehouse for a long time, but until now there is no inventory information.
We are a seasonal product, which is now completely out of stock. If it cannot be put on the shelves as soon as possible, it would greatly affect our sales and easily cause a backlog of products. Please help us to confirm the current status of the shipment, whether there are any missing shipment or other problems.
6 個回復(fù)
匿名用戶
贊同來自:
1)到貨后前端是預(yù)留狀態(tài),用買家號去跟客服說,我們覺得這個產(chǎn)品很好,但是配送時間太長之類的,平臺是注重買家體驗的,所以他們會去反饋處理。所以買家號非常重要,非常重要!大家有條件都要養(yǎng)起來,攻防必備。開case聯(lián)系客服, 同步開品牌團隊的case, 說產(chǎn)品是季節(jié)性產(chǎn)品,轉(zhuǎn)運中嚴(yán)重影響顧客的購物體驗, 催促幫忙上架.?
2)申請尺寸測量,因為在轉(zhuǎn)運,測量沒庫存,他們也會加速
3)反饋貼錯標(biāo),讓亞馬遜預(yù)留幫忙拍照,這個是允許的。也是同2道理,沒庫存,他們也會處理.
4)開case聯(lián)系客服, 同步開品牌團隊的case, 說產(chǎn)品是季節(jié)性產(chǎn)品,轉(zhuǎn)運中嚴(yán)重影響顧客的購物體驗, 催促幫忙上架.?
催上架模板:
Hello,
My shipment code is FBAXXX,
UPS logistics order number: 1ZXXXXX,
It has been successfully delivered to the Amazon warehouse for a long time, but until now there is no inventory information.
We are a seasonal product, which is now completely out of stock. If it cannot be put on the shelves as soon as possible, it would greatly affect our sales and easily cause a backlog of products. Please help us to confirm the current status of the shipment, whether there are any missing shipment or other problems.
其它賣家分享過的,近期催上架的方法
方法1:親測催促貨件有效的辦法:晚上開英文客服,說轉(zhuǎn)運時效長影響顧客體驗。第二天就接收了1000,本來10 天都沒有接收的。====方法2:分享我這邊的一些操作技巧,自測可以加快亞馬遜的接收速度。效果還不錯,僅供大家參考
1.創(chuàng)建貨件盡可能用原廠包裝箱。(減少亞馬遜倉庫人員操作麻煩度)
2.單個貨件盡可能單個貨件只發(fā)一個SKU。(減少亞馬遜倉庫人員操作麻煩度)
3.旺季(prime day,圣誕節(jié))盡量避免偏遠倉庫等。
4.貨件務(wù)必填寫物流追蹤單號
5.尾端派送實測時效接收速度(DHL>Fedex>UPS)
6.至于官方解釋說亞馬遜接收貨件是排隊的,這個是個偽命題,我很多次都是晚派送進倉的反而先接收。
7.在派送進倉后,盡可能的加快產(chǎn)品的動銷,亞馬遜是非常注重買家體驗的平臺,如果暢銷品斷貨后會影響買家體驗,加快動銷符合亞馬遜的平臺體驗。
8.都在預(yù)售的庫存可以晚上開英文case催一下上架,實測有用
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8541報錯的解決思路,可以參考附件的方法。