社區(qū) 發(fā)現(xiàn) Amazon 吐槽?。?!亞馬遜擅自給人貼標(biāo) 還是錯(cuò)的標(biāo)...
吐槽?。。嗰R遜擅自給人貼標(biāo) 還是錯(cuò)的標(biāo)簽 導(dǎo)致客戶收到錯(cuò)誤商品 退貨率飆升
亞馬遜是有什么毛病嗎?為什么要擅自給人貼標(biāo)?還是錯(cuò)的標(biāo)簽 導(dǎo)致客戶收到錯(cuò)誤商品 退貨率飆升 還被客戶投訴來(lái)了績(jī)效
啊啊啊啊啊啊 要被氣死了
開(kāi)case檢查 查到了幾十個(gè)錯(cuò)誤的 現(xiàn)在這幾十個(gè)貨被丟到不可售了 客服意思是 要我們自行移倉(cāng)換標(biāo)再移進(jìn)來(lái) ?。??
(看了回傳過(guò)來(lái)的圖片 我們的產(chǎn)品被二次貼了錯(cuò)誤的標(biāo) 所以是他們倉(cāng)庫(kù)人員的失誤 現(xiàn)在要我們買單??)
14 個(gè)回復(fù)
毛茸茸犀牛
贊同來(lái)自: darkzone
另外一個(gè)開(kāi)英文case提供ASIN和退貨訂單號(hào),目前狀態(tài)是亞馬遜處理中,可能可以成功吧
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下面是case回復(fù),供參考
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Relabeling by Amazon Warehouse:
Yes, we do relabeling. If we found any ASIN that was relabeled to different ASIN we'll contact you for correct matching ASIN. If you provide correct matching ASIN we'll relabel those units to correct matching ASIN. Sometimes Amazon would've relabeled incorrectly in those instance we'll find matching ASIN on our own and will start the relabeling process.
Relabeling Charges:
We don't charge for the relabeling process.
Providing Correct Labeling Information:
So regarding providing Correct labeling Information, when we confirm defect (Product is relabeled incorrectly) we'll contact you with images and will ask you for matching ASIN. You just need to provide ASIN for that. There is no need of providing digital copies. Just provide us correct matching ASIN.