社區(qū) 發(fā)現(xiàn) Amazon 商品安全問題被下架了,準備好資料,但是不...
商品安全問題被下架了,準備好資料,但是不知道怎么寫poa。有沒有模板可以讓我學習一下呢?有償求份模板!
有沒有哪位寫過并且通過了的,有沒有模板可以讓我學習一下呢?
有償求份模板!
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16 個回復
匿名用戶
贊同來自:
?申訴信的套路分以下 5 步走:?
1.道歉承認過失表明誠意?
2.將問題逐條清楚列出分析?
3.依照問題順序提出改進方式?
4.以加強語氣強調改進的決心?
5.表達想要收到回信的迫切
?
Dear Amazon seller support: This is * (店鋪名) writing to you.
?
第一部分:先向亞馬遜表示身份和感謝,之后介紹下店鋪已經取得的成績(開店時間、 訂單量交易 額)最后表明意識到自己的錯誤,闡釋原因。?
This is Jack from 店鋪名 Sales Manager, we just sold our first item on 2019-9-*, and until today we sold *** orders on Amazon.?
We thanks so much that Amazon can provide such chance for us to delivery customers good products.?
And we are planning to provide more quality products on Amazon and drive our sales to $*,*00,000 a month with *** orders, and grow 40-50% every month.?
However, we did not that familiar with how to meet the performance standard, to this point we acknowledge it is our fault.?
We had updated details for listings and standards of customer service for our stuff and promise to try our best to service customers well on Amazon if we can get the permission to sell again.?
Would you please consider the account seller rating and the currant rapidly increasing sales in our store??
We never got a negative feedback on our account and there are still items waiting to be shipped into FBA on ***day, hope you could give us a chance to improve!?
第二部分:列出整改措施(提高高標準服務、熟悉亞馬遜店鋪規(guī)則等等)(這點 很重要!)?
If we get the valuable selling chance on Amazon, we will do as follows:?
(1)Absolutely, we will learn through all the policies and rules about selling on your platform.
(2)We will check the listings in our account to see if they provide enough information for customers to make their right decisions.?
(3)We will focus on awaiting shipment items to customers. Double check to confirm customers will have their satisfied items.?
(4)Use FBA shipping service to give customer good shipping service. Educate stuff of our own warehouse to trible check awaiting shipping orders every day to confirm all the products will on their way to customers.?
(5)Find out order problems automatically and solve them with customer within 24 hours. Any complaints or product issues we will solve them in proper way within a day in favor of the customer's right.?
(6)We will build up our own ERP to manage the running for Amazon selling. To control customer services and shipping services with accurate data.?
第三部分:結尾標識再次懇請亞馬遜給予自己一次機會?
Sincerely, we write this. We will try our best to provide our sales on Amazon.?
We believe Amazon will give this issue a serious consideration, and to us,there is a hope, a new chance !?
We will always provide good products and services to customers on Amazon selling.?
Look forward to receive your reply.?
Best regards,?
人名
店鋪名