社區(qū) 發(fā)現(xiàn) Amazon 二次視頻認(rèn)證問(wèn)題：最近上半年注冊(cè)的賬號(hào)，...
二次視頻認(rèn)證問(wèn)題：最近上半年注冊(cè)的賬號(hào)，要么二次視頻認(rèn)證，要么直接掃號(hào)掛掉，是什么情況？有大神指點(diǎn)視頻是中文客服還是英文，問(wèn)的什么問(wèn)題嗎？
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最近上半年注冊(cè)的賬號(hào)，要么二次視頻認(rèn)證，要么直接掃號(hào)掛掉，是什么情況？有大神指點(diǎn)視頻是中文客服還是英文，問(wèn)的什么問(wèn)題嗎？
郵件如下二次視頻認(rèn)證：
Dear Seller, Your Amazon seller account is under review. Why is this happening? For your security, we need additional documentation to verify your identity and authenticity of your supply chain. How do I verify my identity? To verify your identity and authenticity of your supply chain, you need to complete virtual identity verification over a video interview. To reserve a time for the interview, fill out the form here: https://syd1.qualtrics.com/jfe/form/.?
After we receive your response on this form, we will invite you for the interview on one of your preferred times. After your verification interview is complete, we will review the results and respond with the outcome within 5 business days. What happens if I do not sign-up for virtual identity verification? If you do not schedule an appointment before XXX or if your verification is not successful, your account will be subject to an additional investigation which may result in deactivation of your seller account. We’re here to help If you have questions about this policy or the information requested above, please contact seller-reactivation-appeals@amazon.comSincerely, Seller Perfomance Team Amazon.com?
掃號(hào)郵件：
Hello, Your Amazon.com Seller account has been deactivated. Your listings have been removed. Please ship any open orders to avoid further impact to your account. 90 days after receiving this notification, you may request a funds disbursement by contacting disbursement-appeals@amazon.com. We will conduct a separate investigation to evaluate your account and if we find that you have engaged in deceptive, fraudulent, or illegal activity, or have abused our system or repeatedly violated our policies which protect our customers and selling partners, we may withhold some or all of the funds in your account. Why is this happening? We were unable to verify information related to your seller account, or did not receive any new information regarding your listings or selling history. You can view your account performance (https://sellercentral.amazon.c ... _em_ap) or select Account Health on the home screen of the Amazon Seller app on your iOS or Android device. The Account Health page shows how well your account is performing against the performance metrics and policies required to sell on Amazon. -- iOS App (https://itunes.apple.com/us/ap ... mt%3D -- Android App (https://play.google.com/store/ ... Den_US) We may not respond to further emails about this issue.Sincerely, Seller Performance Team Amazon.com
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郵件如下二次視頻認(rèn)證：
Dear Seller, Your Amazon seller account is under review. Why is this happening? For your security, we need additional documentation to verify your identity and authenticity of your supply chain. How do I verify my identity? To verify your identity and authenticity of your supply chain, you need to complete virtual identity verification over a video interview. To reserve a time for the interview, fill out the form here: https://syd1.qualtrics.com/jfe/form/.?
After we receive your response on this form, we will invite you for the interview on one of your preferred times. After your verification interview is complete, we will review the results and respond with the outcome within 5 business days. What happens if I do not sign-up for virtual identity verification? If you do not schedule an appointment before XXX or if your verification is not successful, your account will be subject to an additional investigation which may result in deactivation of your seller account. We’re here to help If you have questions about this policy or the information requested above, please contact seller-reactivation-appeals@amazon.comSincerely, Seller Perfomance Team Amazon.com?
掃號(hào)郵件：
Hello, Your Amazon.com Seller account has been deactivated. Your listings have been removed. Please ship any open orders to avoid further impact to your account. 90 days after receiving this notification, you may request a funds disbursement by contacting disbursement-appeals@amazon.com. We will conduct a separate investigation to evaluate your account and if we find that you have engaged in deceptive, fraudulent, or illegal activity, or have abused our system or repeatedly violated our policies which protect our customers and selling partners, we may withhold some or all of the funds in your account. Why is this happening? We were unable to verify information related to your seller account, or did not receive any new information regarding your listings or selling history. You can view your account performance (https://sellercentral.amazon.c ... _em_ap) or select Account Health on the home screen of the Amazon Seller app on your iOS or Android device. The Account Health page shows how well your account is performing against the performance metrics and policies required to sell on Amazon. -- iOS App (https://itunes.apple.com/us/ap ... mt%3D -- Android App (https://play.google.com/store/ ... Den_US) We may not respond to further emails about this issue.Sincerely, Seller Performance Team Amazon.com
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1.賬號(hào)基本情況
郵箱：
賬號(hào)名稱(chēng)：
公司名稱(chēng)：
公司地址：
公司注冊(cè)時(shí)間：
賬號(hào)注冊(cè)時(shí)間：
最后一單下單時(shí)間和單號(hào)：
第一單下單時(shí)間和單號(hào)：
賬號(hào)里凍結(jié)了多少錢(qián)：
誰(shuí)運(yùn)營(yíng)這個(gè)賬號(hào)：
賬號(hào)因?yàn)槭裁丛虮环獾模?br /> 可能會(huì)要其它站點(diǎn)的注冊(cè)郵箱：
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2.法人相關(guān)信息
名稱(chēng)：
法人的身份證號(hào):
法人的地址：
讓法人看著攝像頭毫不猶豫的回答
不讓看著身份證讀,最好讓法人背一下信息
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信用卡持有人名字：
信用卡賬單地址：
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3.銷(xiāo)售主要產(chǎn)品名稱(chēng)信息：
產(chǎn)品名稱(chēng)：?
FBA發(fā)貨還是自發(fā)貨：
產(chǎn)品發(fā)到哪個(gè)倉(cāng)庫(kù)：??
總共發(fā)到FBA倉(cāng)庫(kù)的數(shù)量大概有多少：
供應(yīng)商信息：（中文或者拼音，可以打字在聊天窗口）
供應(yīng)商的名字：，從這家采購(gòu)什么產(chǎn)品
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4.法人是否有合伙人，有沒(méi)有運(yùn)營(yíng)：
法人是否參與賬號(hào)運(yùn)營(yíng)或者負(fù)責(zé)供應(yīng)鏈：
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5.會(huì)問(wèn)你在哪個(gè)地點(diǎn)運(yùn)營(yíng)的，比如中國(guó)。
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6.威皮S的站點(diǎn)問(wèn)題：比如在中國(guó)運(yùn)營(yíng)，IP地址是美國(guó)或者日本。
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流程范例：
1.介紹一下參與視頻認(rèn)證的都是誰(shuí)：（如果翻譯者不是公司的人，可以說(shuō)翻譯者是法人的朋友，說(shuō)是翻譯的話(huà)可能會(huì)一直追問(wèn)翻譯者的身份、所屬公司等）
2.公司名稱(chēng)
3.主要產(chǎn)品是什么
4.FBA發(fā)貨還是自發(fā)貨
5.產(chǎn)品發(fā)到哪個(gè)FBA倉(cāng)庫(kù)，發(fā)貨數(shù)量總共大概是多少
6.這個(gè)賬號(hào)還有其它站點(diǎn)嗎
7.賬號(hào)里凍結(jié)多少錢(qián)
8.誰(shuí)操作這個(gè)賬號(hào)？名字是什么？
9.法人是否參與賬號(hào)運(yùn)營(yíng)或者負(fù)責(zé)供應(yīng)鏈？
10.供應(yīng)商的名字是什么？從這家公司采購(gòu)什么產(chǎn)品？
11.除了亞馬遜是否還有其它店鋪、網(wǎng)址
12.公司的營(yíng)業(yè)地址在哪里？
13.有幾個(gè)供應(yīng)商
14.展示法人身份證正反面（各停留3秒）
15.有護(hù)照嗎？展示
16.有營(yíng)業(yè)執(zhí)照嗎？展示
17.有銀行賬單嗎？Do?you?have?bank?statement？（提供公司對(duì)公賬號(hào)證明，沒(méi)有的話(huà)可以提供收款賬號(hào)證明，信用卡賬單，法人儲(chǔ)值卡賬單）
18.有發(fā)票嗎？展示發(fā)票
現(xiàn)場(chǎng)可能會(huì)讓發(fā)她說(shuō)的那些資料到seller-reactivation郵箱（?seller-reactivation-appeals@amazon.com?/seller-reactivation@amazon.com）
準(zhǔn)備的資料可以都發(fā)過(guò)去，注意不要發(fā)壓縮文件，分別上傳作為附件，大小注意不要超過(guò)10M，如果現(xiàn)場(chǎng)發(fā)太慢可能會(huì)讓視頻結(jié)束再發(fā)。
19.上一次亞馬遜給我們打款是什么時(shí)間，打款金額是多少.
20.?賬號(hào)過(guò)去一年有哪些policy?warning?
21.?賬號(hào)上一次打款的日期、
22.審核人員可能會(huì)自帶翻譯器，直接輸出中文，讓法人直接中文回答
23.不讓法人看資料，不能照著資料讀
24.?問(wèn)了賬號(hào)的注冊(cè)手機(jī)號(hào)碼
25.?有可能全程不讓翻譯說(shuō)話(huà)，直接讓法人中文回答，必須法人自己回答。
待補(bǔ)充資料：
翻譯雇傭合同
如果信用卡所有人不是法人，提供信用卡所有人和公司的雇傭合同，財(cái)務(wù)身份最佳
提供兩個(gè)運(yùn)營(yíng)和公司的雇傭合同。
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