社區(qū) 發(fā)現(xiàn) Amazon 店鋪關(guān)聯(lián)申訴成功的經(jīng)驗(yàn)分享有嗎？這種情況...
店鋪關(guān)聯(lián)申訴成功的經(jīng)驗(yàn)分享有嗎？這種情況申訴成功的幾率有多大？以及有沒(méi)有成功申訴的大佬分享一下經(jīng)驗(yàn)？該往什么方向去申訴
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目前有一個(gè)店鋪被關(guān)聯(lián)到了一個(gè)未知的店鋪被關(guān)了，由于這個(gè)店鋪被關(guān)了，所以導(dǎo)致我們也被關(guān)了。
但是可以確保我們這個(gè)店鋪絕對(duì)是自己的單獨(dú)資料申請(qǐng)的。
我想知道這種情況申訴成功的幾率有多大？以及有沒(méi)有成功申訴的大佬分享一下經(jīng)驗(yàn)？該往什么方向去申訴
另外我們現(xiàn)在是北美被關(guān)聯(lián)被關(guān)了，歐洲的話被關(guān)大概等多久呢？
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但是可以確保我們這個(gè)店鋪絕對(duì)是自己的單獨(dú)資料申請(qǐng)的。
我想知道這種情況申訴成功的幾率有多大？以及有沒(méi)有成功申訴的大佬分享一下經(jīng)驗(yàn)？該往什么方向去申訴
另外我們現(xiàn)在是北美被關(guān)聯(lián)被關(guān)了，歐洲的話被關(guān)大概等多久呢？
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倒計(jì)時(shí)：
18 個(gè)回復(fù)
阿海@三只螞蟻 - 長(zhǎng)風(fēng)破浪會(huì)有時(shí) 直掛云帆濟(jì)滄海
贊同來(lái)自: Cesaree 、 youjianwuzi 、 龍貓不是貓666 、 在路上88 、 Flora1648 、 Sueeeee 、 憧憬的信仰 、 wadqe001 、 煲仔小肥羊 、 萌面大蝦 更多 ?
以下分享三個(gè)關(guān)聯(lián)申訴模板給您，希望能幫到您，但前提是千萬(wàn)不要照抄
一定要結(jié)合自己實(shí)際情況來(lái)改動(dòng)，如果以下兩個(gè)模板未能幫到您的話，也可以sx我
?
一、This is our first time to sign up for the Amazon Europe site. We asked our Amazon account Manager why our account was closed. He told us that our account is associated with another account amazon. This issue is very shocking to us. Our company applied for the first time to register for the Amazon Europe site. We totally can't understand why it was judged to be associated with another account.
We checked all of our data of Company and equipment, they are all new. we are very strict with Amazon's rules. We certainly understand that we can only operate one Amazon account, and we also register for the first time, and only one account.
Because I have to go on business trips regularly,
Amazon has 24 hours to reply to the information of client, so I purchased an Aliyun Remote server IP (ECS), Today, I went to ask their customer service. They said that their IP address will be recycled. We can't confirm whether it is just because our address was previously registered Amazon account by someone else, but this is out of our control, cause we can’t check the IP that how it use before, can you understand?
Before buying (ECS) IP, we can't check what this IP used to do. We are very sorry for this, we will not use this ip operation account in the future. We will re-purchase a new network cable to log in to our account to avoid your concerns.
We have provided you with all the information of our company to prove that we are the first time to register an Amazon account Europe , please check our information carefully.
But now my account is blocked because of this account associate with other accounts, I can provide information related to the account to prove our innocence, I hope you can reinstate my account?
I look forward to your reply, thank you deeply!
?
?
二、Dear Amazon,
Thank you for opportunity of appealing and reviewing our account.
For the further, better development, we had taken steps to solve the problem and all the measures had been implemented.
On 24 Aug 2017,,When we received your notifications,it draws our highly attention.We have analyzed the reasons and taken a series of measures to solve this problem.
First, I am foolish to lend my credit card to my friend (bound to the US buyer account), because of the trust between friends, I am willing to pay for a friend’s merchandise, but I do not know this will make my account Freeze until the warning letter arrives, I know my approach is very stupid, my friends know also very regret after, my dear Amazon please check your friend’s buyer account is?candicelin549@gmail.com. We have deleted The credit card information added by the buyer’s account will not affect the payment function of the seller’s account.
Please believe that this seller account is my own registered, I only have a seller account!
Second, we have 4,000 products in the warehouse, here is all my possessions, i will be ready to send to the FBA, prepare for the Amazon season, if i can not sell the product on top of me, i will lose everything for me, my family Everything around life. Please,Please,We expect amazon to be able to treat us as appropriate
a new seller, we need to continue to strengthen the study of Amazon policy and guarantee this problem does not happen again
Besides, I have added the attached documents for investigation:
1.Business license picture
2.Passport
3.Credit card
4.product invoices
Thank you for reviewing.Please feel free to contact us if there is any further action we need to take.Looking forward to your reply！
Looking forward to your reply
Kindly regards
Sincerely
店鋪名Team
?
三、在附帶一份中文版的申訴模板，切記勿直接照抄
?
您好！感謝您及時(shí)提醒我們業(yè)務(wù)中的風(fēng)險(xiǎn)問(wèn)題?，F(xiàn)在為了解決賬號(hào)內(nèi)存在的問(wèn)題，我們對(duì)此進(jìn)行了深入探討和調(diào)查。
?
調(diào)查認(rèn)為：我的賬戶被錯(cuò)誤停用。
我請(qǐng)求恢復(fù)我的賬戶，詳情請(qǐng)查看我提交的說(shuō)明。
?
在2021年9月1日，我收到了賬戶因關(guān)聯(lián)而被停用的通知，我立即聯(lián)系了賬戶狀況團(tuán)隊(duì)，在其指導(dǎo)下我對(duì)以下可能關(guān)聯(lián)的問(wèn)題進(jìn)行了排查：
1.我司在今年2月11日收到了招商經(jīng)理注冊(cè)邀請(qǐng)，我完成了視頻驗(yàn)證及明信片驗(yàn)證，直到1月31日才完成創(chuàng)建我的亞馬遜賬戶，這是我第一次注冊(cè)亞馬遜。（請(qǐng)查看我所提交的證據(jù)）
2.由于亞馬遜是我司拓展的新業(yè)務(wù)，只聘請(qǐng)了一位員工全權(quán)負(fù)責(zé)此賬號(hào)的管理和運(yùn)營(yíng)，并且至今無(wú)人事變動(dòng)。（請(qǐng)查看聘用合同）
3.我司1月起從選品、采購(gòu)、運(yùn)營(yíng)全流程均由一位人員全權(quán)負(fù)責(zé)。（請(qǐng)查看采購(gòu)發(fā)票據(jù)）
4.從完成注冊(cè)賬號(hào)以來(lái)，我司賬號(hào)一直在一臺(tái)電腦登錄，并未更換過(guò)電腦，電腦IP：XXXXX。（請(qǐng)查看IP截圖證據(jù)）
5.通過(guò)賬戶狀況團(tuán)隊(duì)提供的線索，我們審查發(fā)現(xiàn)我司法人：XXX，同時(shí)擔(dān)任深圳市XXXX有限公司的監(jiān)事，但XXX公司為自然人獨(dú)資企業(yè)，而XXX并不持有股份，也不是受益人，所以并沒(méi)有違反亞馬遜的政策。
6.我司營(yíng)業(yè)執(zhí)照、法人身份及地址證明所有資料真實(shí)有效，獨(dú)立辦公環(huán)境，所以并不存在虛假資料或賬號(hào)信息泄露。（請(qǐng)查看公司地址證明、法人地址證明）
以上所述包括證據(jù)均為真實(shí)有效，我司可負(fù)相關(guān)法律責(zé)任。
作為亞馬遜的專業(yè)賣家，我司主要收入來(lái)源為亞馬遜，我們會(huì)閱讀平臺(tái)上的所有政策法規(guī)，并自覺(jué)遵守這些政策法規(guī)，我們?cè)诖舜_認(rèn)，我們絕不會(huì)違反亞馬遜的政策、法規(guī)、條款等進(jìn)行任何操作。
確認(rèn)此次為錯(cuò)誤停用，如需其它配合，請(qǐng)指示。
再次請(qǐng)求恢復(fù)我司的賬號(hào)。
?
如果覺(jué)得有用，感謝點(diǎn)贊推薦
阿海@三只螞蟻 - 長(zhǎng)風(fēng)破浪會(huì)有時(shí) 直掛云帆濟(jì)滄海
贊同來(lái)自: Cesaree 、 youjianwuzi 、 龍貓不是貓666 、 在路上88 、 Flora1648 、 Sueeeee 、 憧憬的信仰 、 wadqe001 、 煲仔小肥羊 、 萌面大蝦 更多 ?
以下分享三個(gè)關(guān)聯(lián)申訴模板給您，希望能幫到您，但前提是千萬(wàn)不要照抄
一定要結(jié)合自己實(shí)際情況來(lái)改動(dòng)，如果以下兩個(gè)模板未能幫到您的話，也可以sx我
?
一、This is our first time to sign up for the Amazon Europe site. We asked our Amazon account Manager why our account was closed. He told us that our account is associated with another account amazon. This issue is very shocking to us. Our company applied for the first time to register for the Amazon Europe site. We totally can't understand why it was judged to be associated with another account.
We checked all of our data of Company and equipment, they are all new. we are very strict with Amazon's rules. We certainly understand that we can only operate one Amazon account, and we also register for the first time, and only one account.
Because I have to go on business trips regularly,
Amazon has 24 hours to reply to the information of client, so I purchased an Aliyun Remote server IP (ECS), Today, I went to ask their customer service. They said that their IP address will be recycled. We can't confirm whether it is just because our address was previously registered Amazon account by someone else, but this is out of our control, cause we can’t check the IP that how it use before, can you understand?
Before buying (ECS) IP, we can't check what this IP used to do. We are very sorry for this, we will not use this ip operation account in the future. We will re-purchase a new network cable to log in to our account to avoid your concerns.
We have provided you with all the information of our company to prove that we are the first time to register an Amazon account Europe , please check our information carefully.
But now my account is blocked because of this account associate with other accounts, I can provide information related to the account to prove our innocence, I hope you can reinstate my account?
I look forward to your reply, thank you deeply!
?
?
二、Dear Amazon,
Thank you for opportunity of appealing and reviewing our account.
For the further, better development, we had taken steps to solve the problem and all the measures had been implemented.
On 24 Aug 2017,,When we received your notifications,it draws our highly attention.We have analyzed the reasons and taken a series of measures to solve this problem.
First, I am foolish to lend my credit card to my friend (bound to the US buyer account), because of the trust between friends, I am willing to pay for a friend’s merchandise, but I do not know this will make my account Freeze until the warning letter arrives, I know my approach is very stupid, my friends know also very regret after, my dear Amazon please check your friend’s buyer account is?candicelin549@gmail.com. We have deleted The credit card information added by the buyer’s account will not affect the payment function of the seller’s account.
Please believe that this seller account is my own registered, I only have a seller account!
Second, we have 4,000 products in the warehouse, here is all my possessions, i will be ready to send to the FBA, prepare for the Amazon season, if i can not sell the product on top of me, i will lose everything for me, my family Everything around life. Please,Please,We expect amazon to be able to treat us as appropriate
a new seller, we need to continue to strengthen the study of Amazon policy and guarantee this problem does not happen again
Besides, I have added the attached documents for investigation:
1.Business license picture
2.Passport
3.Credit card
4.product invoices
Thank you for reviewing.Please feel free to contact us if there is any further action we need to take.Looking forward to your reply！
Looking forward to your reply
Kindly regards
Sincerely
店鋪名Team
?
三、在附帶一份中文版的申訴模板，切記勿直接照抄
?
您好！感謝您及時(shí)提醒我們業(yè)務(wù)中的風(fēng)險(xiǎn)問(wèn)題?，F(xiàn)在為了解決賬號(hào)內(nèi)存在的問(wèn)題，我們對(duì)此進(jìn)行了深入探討和調(diào)查。
?
調(diào)查認(rèn)為：我的賬戶被錯(cuò)誤停用。
我請(qǐng)求恢復(fù)我的賬戶，詳情請(qǐng)查看我提交的說(shuō)明。
?
在2021年9月1日，我收到了賬戶因關(guān)聯(lián)而被停用的通知，我立即聯(lián)系了賬戶狀況團(tuán)隊(duì)，在其指導(dǎo)下我對(duì)以下可能關(guān)聯(lián)的問(wèn)題進(jìn)行了排查：
1.我司在今年2月11日收到了招商經(jīng)理注冊(cè)邀請(qǐng)，我完成了視頻驗(yàn)證及明信片驗(yàn)證，直到1月31日才完成創(chuàng)建我的亞馬遜賬戶，這是我第一次注冊(cè)亞馬遜。（請(qǐng)查看我所提交的證據(jù)）
2.由于亞馬遜是我司拓展的新業(yè)務(wù)，只聘請(qǐng)了一位員工全權(quán)負(fù)責(zé)此賬號(hào)的管理和運(yùn)營(yíng)，并且至今無(wú)人事變動(dòng)。（請(qǐng)查看聘用合同）
3.我司1月起從選品、采購(gòu)、運(yùn)營(yíng)全流程均由一位人員全權(quán)負(fù)責(zé)。（請(qǐng)查看采購(gòu)發(fā)票據(jù)）
4.從完成注冊(cè)賬號(hào)以來(lái)，我司賬號(hào)一直在一臺(tái)電腦登錄，并未更換過(guò)電腦，電腦IP：XXXXX。（請(qǐng)查看IP截圖證據(jù)）
5.通過(guò)賬戶狀況團(tuán)隊(duì)提供的線索，我們審查發(fā)現(xiàn)我司法人：XXX，同時(shí)擔(dān)任深圳市XXXX有限公司的監(jiān)事，但XXX公司為自然人獨(dú)資企業(yè)，而XXX并不持有股份，也不是受益人，所以并沒(méi)有違反亞馬遜的政策。
6.我司營(yíng)業(yè)執(zhí)照、法人身份及地址證明所有資料真實(shí)有效，獨(dú)立辦公環(huán)境，所以并不存在虛假資料或賬號(hào)信息泄露。（請(qǐng)查看公司地址證明、法人地址證明）
以上所述包括證據(jù)均為真實(shí)有效，我司可負(fù)相關(guān)法律責(zé)任。
作為亞馬遜的專業(yè)賣家，我司主要收入來(lái)源為亞馬遜，我們會(huì)閱讀平臺(tái)上的所有政策法規(guī)，并自覺(jué)遵守這些政策法規(guī)，我們?cè)诖舜_認(rèn)，我們絕不會(huì)違反亞馬遜的政策、法規(guī)、條款等進(jìn)行任何操作。
確認(rèn)此次為錯(cuò)誤停用，如需其它配合，請(qǐng)指示。
再次請(qǐng)求恢復(fù)我司的賬號(hào)。
?
如果覺(jué)得有用，感謝點(diǎn)贊推薦