社區(qū) 發(fā)現(xiàn) Amazon 店鋪關聯(lián)申訴成功的經(jīng)驗分享有嗎？這種情況...
店鋪關聯(lián)申訴成功的經(jīng)驗分享有嗎？這種情況申訴成功的幾率有多大？以及有沒有成功申訴的大佬分享一下經(jīng)驗？該往什么方向去申訴
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目前有一個店鋪被關聯(lián)到了一個未知的店鋪被關了，由于這個店鋪被關了，所以導致我們也被關了。
但是可以確保我們這個店鋪絕對是自己的單獨資料申請的。
我想知道這種情況申訴成功的幾率有多大？以及有沒有成功申訴的大佬分享一下經(jīng)驗？該往什么方向去申訴
另外我們現(xiàn)在是北美被關聯(lián)被關了，歐洲的話被關大概等多久呢？
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但是可以確保我們這個店鋪絕對是自己的單獨資料申請的。
我想知道這種情況申訴成功的幾率有多大？以及有沒有成功申訴的大佬分享一下經(jīng)驗？該往什么方向去申訴
另外我們現(xiàn)在是北美被關聯(lián)被關了，歐洲的話被關大概等多久呢？
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倒計時：
18 個回復
阿海@三只螞蟻 - 長風破浪會有時 直掛云帆濟滄海
贊同來自: Cesaree 、 youjianwuzi 、 龍貓不是貓666 、 在路上88 、 Flora1648 、 Sueeeee 、 憧憬的信仰 、 wadqe001 、 煲仔小肥羊 、 萌面大蝦 更多 ?
以下分享三個關聯(lián)申訴模板給您，希望能幫到您，但前提是千萬不要照抄
一定要結合自己實際情況來改動，如果以下兩個模板未能幫到您的話，也可以sx我
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一、This is our first time to sign up for the Amazon Europe site. We asked our Amazon account Manager why our account was closed. He told us that our account is associated with another account amazon. This issue is very shocking to us. Our company applied for the first time to register for the Amazon Europe site. We totally can't understand why it was judged to be associated with another account.
We checked all of our data of Company and equipment, they are all new. we are very strict with Amazon's rules. We certainly understand that we can only operate one Amazon account, and we also register for the first time, and only one account.
Because I have to go on business trips regularly,
Amazon has 24 hours to reply to the information of client, so I purchased an Aliyun Remote server IP (ECS), Today, I went to ask their customer service. They said that their IP address will be recycled. We can't confirm whether it is just because our address was previously registered Amazon account by someone else, but this is out of our control, cause we can’t check the IP that how it use before, can you understand?
Before buying (ECS) IP, we can't check what this IP used to do. We are very sorry for this, we will not use this ip operation account in the future. We will re-purchase a new network cable to log in to our account to avoid your concerns.
We have provided you with all the information of our company to prove that we are the first time to register an Amazon account Europe , please check our information carefully.
But now my account is blocked because of this account associate with other accounts, I can provide information related to the account to prove our innocence, I hope you can reinstate my account?
I look forward to your reply, thank you deeply!
?
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二、Dear Amazon,
Thank you for opportunity of appealing and reviewing our account.
For the further, better development, we had taken steps to solve the problem and all the measures had been implemented.
On 24 Aug 2017,,When we received your notifications,it draws our highly attention.We have analyzed the reasons and taken a series of measures to solve this problem.
First, I am foolish to lend my credit card to my friend (bound to the US buyer account), because of the trust between friends, I am willing to pay for a friend’s merchandise, but I do not know this will make my account Freeze until the warning letter arrives, I know my approach is very stupid, my friends know also very regret after, my dear Amazon please check your friend’s buyer account is?candicelin549@gmail.com. We have deleted The credit card information added by the buyer’s account will not affect the payment function of the seller’s account.
Please believe that this seller account is my own registered, I only have a seller account!
Second, we have 4,000 products in the warehouse, here is all my possessions, i will be ready to send to the FBA, prepare for the Amazon season, if i can not sell the product on top of me, i will lose everything for me, my family Everything around life. Please,Please,We expect amazon to be able to treat us as appropriate
a new seller, we need to continue to strengthen the study of Amazon policy and guarantee this problem does not happen again
Besides, I have added the attached documents for investigation:
1.Business license picture
2.Passport
3.Credit card
4.product invoices
Thank you for reviewing.Please feel free to contact us if there is any further action we need to take.Looking forward to your reply！
Looking forward to your reply
Kindly regards
Sincerely
店鋪名Team
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三、在附帶一份中文版的申訴模板，切記勿直接照抄
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您好！感謝您及時提醒我們業(yè)務中的風險問題。現(xiàn)在為了解決賬號內存在的問題，我們對此進行了深入探討和調查。
?
調查認為：我的賬戶被錯誤停用。
我請求恢復我的賬戶，詳情請查看我提交的說明。
?
在2021年9月1日，我收到了賬戶因關聯(lián)而被停用的通知，我立即聯(lián)系了賬戶狀況團隊，在其指導下我對以下可能關聯(lián)的問題進行了排查：
1.我司在今年2月11日收到了招商經(jīng)理注冊邀請，我完成了視頻驗證及明信片驗證，直到1月31日才完成創(chuàng)建我的亞馬遜賬戶，這是我第一次注冊亞馬遜。（請查看我所提交的證據(jù)）
2.由于亞馬遜是我司拓展的新業(yè)務，只聘請了一位員工全權負責此賬號的管理和運營，并且至今無人事變動。（請查看聘用合同）
3.我司1月起從選品、采購、運營全流程均由一位人員全權負責。（請查看采購發(fā)票據(jù)）
4.從完成注冊賬號以來，我司賬號一直在一臺電腦登錄，并未更換過電腦，電腦IP：XXXXX。（請查看IP截圖證據(jù)）
5.通過賬戶狀況團隊提供的線索，我們審查發(fā)現(xiàn)我司法人：XXX，同時擔任深圳市XXXX有限公司的監(jiān)事，但XXX公司為自然人獨資企業(yè)，而XXX并不持有股份，也不是受益人，所以并沒有違反亞馬遜的政策。
6.我司營業(yè)執(zhí)照、法人身份及地址證明所有資料真實有效，獨立辦公環(huán)境，所以并不存在虛假資料或賬號信息泄露。（請查看公司地址證明、法人地址證明）
以上所述包括證據(jù)均為真實有效，我司可負相關法律責任。
作為亞馬遜的專業(yè)賣家，我司主要收入來源為亞馬遜，我們會閱讀平臺上的所有政策法規(guī)，并自覺遵守這些政策法規(guī)，我們在此確認，我們絕不會違反亞馬遜的政策、法規(guī)、條款等進行任何操作。
確認此次為錯誤停用，如需其它配合，請指示。
再次請求恢復我司的賬號。
?
如果覺得有用，感謝點贊推薦
阿海@三只螞蟻 - 長風破浪會有時 直掛云帆濟滄海
贊同來自: Cesaree 、 youjianwuzi 、 龍貓不是貓666 、 在路上88 、 Flora1648 、 Sueeeee 、 憧憬的信仰 、 wadqe001 、 煲仔小肥羊 、 萌面大蝦 更多 ?
以下分享三個關聯(lián)申訴模板給您，希望能幫到您，但前提是千萬不要照抄
一定要結合自己實際情況來改動，如果以下兩個模板未能幫到您的話，也可以sx我
?
一、This is our first time to sign up for the Amazon Europe site. We asked our Amazon account Manager why our account was closed. He told us that our account is associated with another account amazon. This issue is very shocking to us. Our company applied for the first time to register for the Amazon Europe site. We totally can't understand why it was judged to be associated with another account.
We checked all of our data of Company and equipment, they are all new. we are very strict with Amazon's rules. We certainly understand that we can only operate one Amazon account, and we also register for the first time, and only one account.
Because I have to go on business trips regularly,
Amazon has 24 hours to reply to the information of client, so I purchased an Aliyun Remote server IP (ECS), Today, I went to ask their customer service. They said that their IP address will be recycled. We can't confirm whether it is just because our address was previously registered Amazon account by someone else, but this is out of our control, cause we can’t check the IP that how it use before, can you understand?
Before buying (ECS) IP, we can't check what this IP used to do. We are very sorry for this, we will not use this ip operation account in the future. We will re-purchase a new network cable to log in to our account to avoid your concerns.
We have provided you with all the information of our company to prove that we are the first time to register an Amazon account Europe , please check our information carefully.
But now my account is blocked because of this account associate with other accounts, I can provide information related to the account to prove our innocence, I hope you can reinstate my account?
I look forward to your reply, thank you deeply!
?
?
二、Dear Amazon,
Thank you for opportunity of appealing and reviewing our account.
For the further, better development, we had taken steps to solve the problem and all the measures had been implemented.
On 24 Aug 2017,,When we received your notifications,it draws our highly attention.We have analyzed the reasons and taken a series of measures to solve this problem.
First, I am foolish to lend my credit card to my friend (bound to the US buyer account), because of the trust between friends, I am willing to pay for a friend’s merchandise, but I do not know this will make my account Freeze until the warning letter arrives, I know my approach is very stupid, my friends know also very regret after, my dear Amazon please check your friend’s buyer account is?candicelin549@gmail.com. We have deleted The credit card information added by the buyer’s account will not affect the payment function of the seller’s account.
Please believe that this seller account is my own registered, I only have a seller account!
Second, we have 4,000 products in the warehouse, here is all my possessions, i will be ready to send to the FBA, prepare for the Amazon season, if i can not sell the product on top of me, i will lose everything for me, my family Everything around life. Please,Please,We expect amazon to be able to treat us as appropriate
a new seller, we need to continue to strengthen the study of Amazon policy and guarantee this problem does not happen again
Besides, I have added the attached documents for investigation:
1.Business license picture
2.Passport
3.Credit card
4.product invoices
Thank you for reviewing.Please feel free to contact us if there is any further action we need to take.Looking forward to your reply！
Looking forward to your reply
Kindly regards
Sincerely
店鋪名Team
?
三、在附帶一份中文版的申訴模板，切記勿直接照抄
?
您好！感謝您及時提醒我們業(yè)務中的風險問題?，F(xiàn)在為了解決賬號內存在的問題，我們對此進行了深入探討和調查。
?
調查認為：我的賬戶被錯誤停用。
我請求恢復我的賬戶，詳情請查看我提交的說明。
?
在2021年9月1日，我收到了賬戶因關聯(lián)而被停用的通知，我立即聯(lián)系了賬戶狀況團隊，在其指導下我對以下可能關聯(lián)的問題進行了排查：
1.我司在今年2月11日收到了招商經(jīng)理注冊邀請，我完成了視頻驗證及明信片驗證，直到1月31日才完成創(chuàng)建我的亞馬遜賬戶，這是我第一次注冊亞馬遜。（請查看我所提交的證據(jù)）
2.由于亞馬遜是我司拓展的新業(yè)務，只聘請了一位員工全權負責此賬號的管理和運營，并且至今無人事變動。（請查看聘用合同）
3.我司1月起從選品、采購、運營全流程均由一位人員全權負責。（請查看采購發(fā)票據(jù)）
4.從完成注冊賬號以來，我司賬號一直在一臺電腦登錄，并未更換過電腦，電腦IP：XXXXX。（請查看IP截圖證據(jù)）
5.通過賬戶狀況團隊提供的線索，我們審查發(fā)現(xiàn)我司法人：XXX，同時擔任深圳市XXXX有限公司的監(jiān)事，但XXX公司為自然人獨資企業(yè)，而XXX并不持有股份，也不是受益人，所以并沒有違反亞馬遜的政策。
6.我司營業(yè)執(zhí)照、法人身份及地址證明所有資料真實有效，獨立辦公環(huán)境，所以并不存在虛假資料或賬號信息泄露。（請查看公司地址證明、法人地址證明）
以上所述包括證據(jù)均為真實有效，我司可負相關法律責任。
作為亞馬遜的專業(yè)賣家，我司主要收入來源為亞馬遜，我們會閱讀平臺上的所有政策法規(guī)，并自覺遵守這些政策法規(guī)，我們在此確認，我們絕不會違反亞馬遜的政策、法規(guī)、條款等進行任何操作。
確認此次為錯誤停用，如需其它配合，請指示。
再次請求恢復我司的賬號。
?
如果覺得有用，感謝點贊推薦