社區(qū) 發(fā)現(xiàn) Amazon 一個(gè)變體被移除銷售權(quán)限了，該怎么去申訴，...
一個(gè)變體被移除銷售權(quán)限了，該怎么去申訴，有沒有模板可以用的，請(qǐng)大神支招。萬分感謝。
發(fā)帖5次
被置頂0次
被推薦0次
質(zhì)量分1星
回帖互動(dòng)16次
歷史交流熱度10%
歷史交流深度0%
一個(gè)變體被移除銷售權(quán)限了，該怎么去申訴，有沒有模板可以用的，請(qǐng)大神支招。萬分感謝。
Hello,
We?have?removed?your?listings?because?of?a?buyer?complaint?about?the?authenticity?of?an?item?they?received?from?you.?If?you?have?FBA?inventory?of?the?items?causing?“inauthentic”?complaints,?they?are?currently?ineligible?for?removal.?The?listings?we?removed?are?at?the?end?of?this?email.
If?you?do?not?appeal?this?decision?in?90?days,?any?FBA?inventory?of?the?item?that?caused?"inauthentic"?complaints?may?be?destroyed?at?your?expense.
If?you?would?like?us?to?reinstate?your?listings,?please?send?us?a?plan?with?actions?you?took?to?resolve?the?issue?and?prevent?similar?complaints.?Get?help?creating?your?plan?in?Seller?Central?Help?(https://sellercentral.amazon.com/gp/help/200370560).?To?send?us?your?plan,?click?the?Appeal?button?next?to?this?email?on?the?Performance?Notifications?page?in?Seller?Central.
Also?include?the?following?information?for?each?ASIN:
????Copies?of?invoices?or?receipts?from?your?supplier?issued?in?the?last?365?days.?These?should?reflect?your?sales?volume?during?that?time.
????Contact?information?for?your?supplier,?including?name,?phone?number,?address,?and?website.
You?can?send?.pdf,?.jpg,?.png,?or?.gif?files.?These?documents?must?be?authentic?and?unaltered.?We?may?call?your?supplier?to?verify?the?documents.?You?may?remove?pricing?information,?but?the?rest?of?the?document?must?be?visible.?Wewill?maintain?the?confidentiality?of?your?supplier?contact?information.
We?will?review?your?information?and?decide?whether?to?reinstate?your?listings.?If?we?receive?more?complaints?about?your?listings,?we?may?not?allow?you?to?sell?on? Amazon.com.
The?sale?of?counterfeit?products?on? Amazon.com?is?strictly?prohibited.?If?you?cannot?provide?valid?invoices?or?receipts?for?the?items?that?caused?“inauthentic”?complaints,?we?may?destroy?your?FBA?inventory?of?these?items?at?your?expense.
You?can?see?the?health?of?your?account?in?the?Performance?section?of?Seller?Central.
Learn?more?about?our?policies?in?Seller?Central?Help:
Amazon?Anti-Counterfeiting?Policy?( https://sellercentral.amazon.com/gp/help/201165970)
Policies?and?Agreements?( https://sellercentral.amazon.com/gp/help/521)
Prohibited?Seller?Activities?and?Actions?( https://sellercentral.amazon.com/gp/help/200386250)
Product?Detail?Page?Rules?( https://sellercentral.amazon.com/gp/help/200390640)
Condition?Guidelines?( https://sellercentral.amazon.com/gp/help/20033950)
To?talk?to?someone?about?this?email,?ask?our?Seller?Support?team?to?contact?you.
( https://sellercentral.amazon.com/hz/contact-us)
Seller?Performance?Team ?
?
Hello,
We?have?removed?your?listings?because?of?a?buyer?complaint?about?the?authenticity?of?an?item?they?received?from?you.?If?you?have?FBA?inventory?of?the?items?causing?“inauthentic”?complaints,?they?are?currently?ineligible?for?removal.?The?listings?we?removed?are?at?the?end?of?this?email.
If?you?do?not?appeal?this?decision?in?90?days,?any?FBA?inventory?of?the?item?that?caused?"inauthentic"?complaints?may?be?destroyed?at?your?expense.
If?you?would?like?us?to?reinstate?your?listings,?please?send?us?a?plan?with?actions?you?took?to?resolve?the?issue?and?prevent?similar?complaints.?Get?help?creating?your?plan?in?Seller?Central?Help?(https://sellercentral.amazon.com/gp/help/200370560).?To?send?us?your?plan,?click?the?Appeal?button?next?to?this?email?on?the?Performance?Notifications?page?in?Seller?Central.
Also?include?the?following?information?for?each?ASIN:
????Copies?of?invoices?or?receipts?from?your?supplier?issued?in?the?last?365?days.?These?should?reflect?your?sales?volume?during?that?time.
????Contact?information?for?your?supplier,?including?name,?phone?number,?address,?and?website.
You?can?send?.pdf,?.jpg,?.png,?or?.gif?files.?These?documents?must?be?authentic?and?unaltered.?We?may?call?your?supplier?to?verify?the?documents.?You?may?remove?pricing?information,?but?the?rest?of?the?document?must?be?visible.?Wewill?maintain?the?confidentiality?of?your?supplier?contact?information.
We?will?review?your?information?and?decide?whether?to?reinstate?your?listings.?If?we?receive?more?complaints?about?your?listings,?we?may?not?allow?you?to?sell?on? Amazon.com.
The?sale?of?counterfeit?products?on? Amazon.com?is?strictly?prohibited.?If?you?cannot?provide?valid?invoices?or?receipts?for?the?items?that?caused?“inauthentic”?complaints,?we?may?destroy?your?FBA?inventory?of?these?items?at?your?expense.
You?can?see?the?health?of?your?account?in?the?Performance?section?of?Seller?Central.
Learn?more?about?our?policies?in?Seller?Central?Help:
Amazon?Anti-Counterfeiting?Policy?( https://sellercentral.amazon.com/gp/help/201165970)
Policies?and?Agreements?( https://sellercentral.amazon.com/gp/help/521)
Prohibited?Seller?Activities?and?Actions?( https://sellercentral.amazon.com/gp/help/200386250)
Product?Detail?Page?Rules?( https://sellercentral.amazon.com/gp/help/200390640)
Condition?Guidelines?( https://sellercentral.amazon.com/gp/help/20033950)
To?talk?to?someone?about?this?email,?ask?our?Seller?Support?team?to?contact?you.
( https://sellercentral.amazon.com/hz/contact-us)
Seller?Performance?Team ?
?
倒計(jì)時(shí)：
4 個(gè)回復(fù)
diaodiao - 人生目標(biāo)，混吃等死
贊同來自: ruanjianyu
按照亞馬遜通知上面的進(jìn)行申訴就可以了。
首先確認(rèn)一下自己的產(chǎn)品是不是存在質(zhì)量問題以及描述是不是和產(chǎn)品本身相符
然后按照通知里面要求的資料準(zhǔn)備一下，聯(lián)系供應(yīng)商要一下發(fā)票什么的，
最后寫一個(gè)銷售計(jì)劃，說明以后如何避免這些問題，并且以后怎么樣在亞馬遜上面正確地進(jìn)行銷售。
銷售計(jì)劃最好是分點(diǎn)列出，從產(chǎn)品供應(yīng)選擇，listing描述，避免違禁侵權(quán)，做好售后，然后隨時(shí)跟隨亞馬遜政策法規(guī)這些方面結(jié)合自己實(shí)際情況寫一寫就好了。
一般資料提供齊全再加上語(yǔ)言誠(chéng)懇，讓亞馬遜看到你的誠(chéng)意，基本都能申訴回來繼續(xù)賣的
?