社區(qū) 發(fā)現(xiàn) Amazon 亞馬遜獨(dú)寵我一人?剛接手的賬號(hào),據(jù)悉之前...
亞馬遜獨(dú)寵我一人?剛接手的賬號(hào),據(jù)悉之前用FBA給獨(dú)立站配送單過(guò)多,提示已被取消多渠道配送功能,需要申訴才能恢復(fù),度娘沒(méi)有這樣的案例,各位紳士名流有遇到過(guò)嗎?
多渠道配送功能被取消需要申訴,問(wèn)了周圍眾多4-12個(gè)月經(jīng)驗(yàn)的老運(yùn)營(yíng),都表示amazing,然后無(wú)法解決。
不知有哪位老大能提示一二。(case郵件如下)
?
Greetings from Fulfilment by Amazon,
I understand your concern regarding the removal restriction.
At this time, the plan of action you provided does not provide sufficient guarantees to prevent future violations.
REASON: You have provided a similar Plan of action that was used in your previous block.
SOLUTION: Creation of a brand new Plan of Action will be needed that answers all four questions below in great detail.
1: Determine and acknowledge why this block should be removed.
2: Evaluate your selling practices and give a reason why it has happened.
3: Explain why you have violated the removal order policy again after you have confirmed that you read and learned the policy and committed to stop violating the policy.
4: Explain how you are planning to prevent this issue in future.
? Be clear and concise. Your plan of action should be factual and direct. Focus on the facts and events that lead to the issue rather than providing an introduction of your product, business, or customer. Remove other questions or references to ongoing support cases from your submission. Avoid using emotive language.
? Provide an explanation for all issues. Some deactivations can be the result of a combination of issues (for example, a High Order Defect Rate can arise from negative feedback and undelivered orders). You must provide a response for each root cause in your plan of action.
? Include supporting evidence for all items.
? Highlight areas in your supporting documents. You can make your response more relevant by circling or highlighting the area within your documents that is most important such as ASINs, Supplier details (for example, name and supplier website) or clauses within your Terms and Conditions.
Please note that we will lift the Removals block upon receipt of your acknowledgement that they have indeed reviewed the policy and their agreement to not violate it moving forward.
The Removal Enforcement Team requires this acknowledgement of your understanding of the policy and a clear statement that adherence is intended here on out.
Thank you for selling with Amazon,
Daniel C.
Amazon.com Seller Support
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亞馬遜是鼓勵(lì)你使用他的多渠道配送功能的,不可能因?yàn)槟愕亩嗲琅渌投嗔司徒o你禁了,一般禁止的都是 通過(guò)移除商品的方式配送訂單,這才會(huì)讓亞馬遜警告你。 不給足運(yùn)費(fèi),想白嫖嗎? 咋可能。