收到亞馬遜績(jī)效通知郵件，說(shuō)我店鋪有ASIN因?yàn)樵谠斍轫?yè)面添加了不正確的信息，成為受限商品。我的產(chǎn)品之前因?yàn)楸桓u過(guò)，所以在五點(diǎn)中寫了請(qǐng)買家認(rèn)準(zhǔn)我們的品牌， 跟賣的其他賣家是假貨的等內(nèi)容。 第一次收到這個(gè)郵件，我們刪除了說(shuō)跟賣的賣家的那一部分內(nèi)容，然后寫郵件到listings-evaluation@amazon.com, 第二天就恢復(fù)了。


過(guò)了一兩個(gè)星期就在上上周又收到同樣的績(jī)效通知，說(shuō)5點(diǎn)有誤，然后我把“請(qǐng)買家認(rèn)準(zhǔn)我們的品牌”等所有的內(nèi)容都刪除了。已經(jīng)修給listings-evaluation@amazon.com 。但是從發(fā)了幾十封了，一直都是同一個(gè)模板回復(fù)


收到績(jī)效郵件如下：
?
Hello from Amazon,

We are writing to let you know that the following detail pages have been removed from our catalog:

ASIN: ***********, SKU: *********, Title: "**********************"

Hello,?
These?product?are?restricted?under?Amazon's?PCRP?restricted?product?policy.
We?are?contacting?you?because?you?have?added?inaccurate?information?to?product?detail?pages.?
Why did this happen??
All sellers must not attempt to damage or abuse another Seller, their listings or ratings.
We’re here to help.?
To learn more about this policy, search for “Selling Policies and Seller Code of Conduct”, “Prohibited Seller Activities and Actions,” and "Product detail page rules" in Seller Central Help.?
Here are examples of your listings that do not follow this policy:?
-------------------------------------?
Detail Pages Needing Correction?
-------------------------------------?
ASIN:?
Attribute Needing Correction: Bullet Points
Please modify all of your product detail pages to ensure they do not violate Amazon listing policies.?
To edit your ASINs:?
1. In the Inventory section of Seller Central, select Manage Inventory.?
2. Search for the ASIN you would like to edit and click Fix Stranded Inventory.?
3. Edit the inactive ASIN by updating the current page.?
4. Save, then email?listings-evaluation@amazon.com?with a description of what you have fixed on the product detail page.?
Once we review the product detail page and determine the policy issue has been addressed, we will reinstate the ASIN.?

Have your listings been removed in error??
If you believe there has been an error, please tell us why. Your explanation should include the following information:?
-- The reason the listing does not violate our Product Detail Page policies.?

What happens if I do not provide the requested information??
If we do not receive the requested information, your listings will remain inactive.?


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我們所有發(fā)給listings-evaluation@amazon.com 申訴，無(wú)論怎么寫，但是發(fā)到這個(gè)郵件申訴回復(fù)永遠(yuǎn)是
Hello,

Thank?you?for?your?report?of?a?suspected?policy?violation.?We?cannot?take?action?on?the?report?based?on?the?information?you?provided.

If?you?believe?a?policy?violation?has?occurred,?please?resubmit?your?complaint?with?the?following?information:
--?The?ASIN(s)?of?the?product(s)?or?Order?ID.
--?A?link?to?the?product?detail?page.
--?The?marketplace.
--?The?seller?you?are?reporting,?if?applicable.
--?Describe?the?specific?concern?that?you?have?with?the?listing?or?the?product?detail?page.?For?example,?a?seller?added?incorrect?variations?to?game?product?reviews,?or?the?product?is?being?sold?as?new,?but?it?is?used.
客服說(shuō)可能是這個(gè)團(tuán)隊(duì)最近太忙了，說(shuō)這是模板回復(fù)。但是我覺(jué)得我們真的發(fā)了快兩個(gè)星期了，一直收到這樣的回復(fù)完全不正常。求遇到過(guò)同類問(wèn)題并解決了的大神指點(diǎn)，怎么樣才能盡快恢復(fù)這個(gè)listing？有償酬謝，服務(wù)商暫時(shí)不考慮，謝謝

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