Product Safety Questionnaire 安全調(diào)查問卷怎么填？第一次遇到，希望有此經(jīng)驗的朋友分享下如何通過。

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安全調(diào)查問卷怎么填？第一次遇到，希望有此經(jīng)驗的朋友分享下如何通過。認(rèn)證啥的都有，就是這份調(diào)查問卷不知道有沒有需要注意的地方。謝謝各位。
1，F(xiàn)or?the?incident/concern?mentioned?in?the?e-mail,?is?this?a?known?issue/complaint??If?so,?what?actions?have?you?taken?to?resolve?the?root?cause?of?the?issue?in?order?to?prevent?future?incidents??
2，Do?you?have?any?thoughts?on?what?could?have?caused?the?issue??
3，What?corrective?actions?are?you?planning?to?implement?after?you?became?aware?of?this?incident/concern??What?is?the?time?frame?for?them?to?be?implemented?to?your?internal?process??
4，Do?you?have?a?Product?Safety?or?Product?Quality?Control?system?in?place?to?identify?potential?product?safety?issues?? 4.1·?????????If?yes,?please?provide?the?detailed?actions?that?are?being?taken?within?this?system.??In?your?opinion,?why?hasn't?this?particular?issue?been?detected?during?your?internal?inspection?process? 4.2·?????????If?no,?what?steps?do?you?normally?take?to?ensure?the?safety?of?the?products?you?sell??
5To?your?knowledge,?have?any?design?changes?been?done?to?the?product?recently??If?so,?when?was?the?product?modified?and?what?changes?were?implemented? 6Has?the?product?been?part?of?a?recall? Product?Information? 7Brand?name 8Model?number 9Manufacturer's?name? 10Manufacturer's?address 11What?is?the?age?group?of?intended?user?(e.g.?below?3,?3-8,?8-12,?12-60,?60+,?all) 12How?long?has?the?brand?been?in?existence??(<2?yrs,?2?-5?yrs,?5+?yrs) 13How?long?has?the?product?model?been?in?existence??(<2?yrs,?2?-5?yrs,?5+?yrs) 14How?long?have?you?been?listing?this?product?on?Amazon?website??(<2?yrs,?2?-5?yrs,?5+?yrs) 15Is?there?an?instruction?manual?and/or?safety?labels?that?come?with?the?product??If?yes,?please?attach?the?manual?and?images?of?safety?labels?in?your?response. 16Does?the?product?have?US?electrical?safety?certification??If?so,?can?you?provide?testing?documentation?? ??