社區(qū) 發(fā)現(xiàn) Amazon 直評(píng)怎么刪，需要具體的方法？我投訴過(guò)，也...
直評(píng)怎么刪，需要具體的方法？我投訴過(guò)，也找過(guò)服務(wù)商舉報(bào)。都沒(méi)成功。
發(fā)帖35次
被置頂1次
被推薦2次
質(zhì)量分0星
回帖互動(dòng)521次
歷史交流熱度2.99%
歷史交流深度0%
收到1星直評(píng)。我用工具查了，確定沒(méi)有訂單號(hào)。以這個(gè)名義“嚴(yán)禁任何試圖操縱社區(qū)或改變其運(yùn)作的嘗試，例如通過(guò)提供虛假，誤導(dǎo)或不真實(shí)的內(nèi)容”去投訴。證據(jù)是：1沒(méi)有已驗(yàn)證購(gòu)買(mǎi)記號(hào)，我用工具也查了確定沒(méi)有訂單號(hào)。我了解亞馬遜允許沒(méi)有購(gòu)買(mǎi)就評(píng)價(jià)。但亞馬遜不允許說(shuō)謊。如沒(méi)有購(gòu)買(mǎi)，卻評(píng)價(jià)“用了2天就壞了”2、這個(gè)買(mǎi)家把他的個(gè)人資料頁(yè)的評(píng)價(jià)記錄都隱藏了（鏈接X(jué)XX），說(shuō)明他在心虛，他不是個(gè)正常買(mǎi)家。結(jié)果對(duì)方說(shuō)評(píng)價(jià)沒(méi)有違反準(zhǔn)則，不給刪除，我又開(kāi)，對(duì)方還不刪，說(shuō)不會(huì)再回復(fù)類(lèi)似郵件。我也怕投訴多了，對(duì)方刪我好評(píng)。我曾經(jīng)還找服務(wù)商點(diǎn)30-50個(gè)舉報(bào)按鈕，也沒(méi)有刪除差評(píng)。
是我的方法不對(duì)嗎？成功處理差評(píng)的人，具體都是用什么方法處理的呢？
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是我的方法不對(duì)嗎？成功處理差評(píng)的人，具體都是用什么方法處理的呢？
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倒計(jì)時(shí)：
6 個(gè)回復(fù)
匿名用戶
贊同來(lái)自: Tiny2020
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在后臺(tái)product review的入口投訴,把惡意直評(píng)的名字,標(biāo)題,都寫(xiě)上,然后附件截圖profile,說(shuō)只留過(guò)你的產(chǎn)品review,說(shuō)明這明顯是惡意的. 后面還要多寫(xiě)點(diǎn)內(nèi)容跟亞馬遜訴苦,比如廣告燒了很多,很多貨在FBA路上等等,主要是訴苦你是怎么辛辛苦苦做起來(lái)的新listing...一般第一次第二次投訴之后,亞馬遜回復(fù)都是很敷衍,大概意思就是無(wú)可奉告,但是如果是繼續(xù)來(lái)差評(píng),你要接著投訴,接著第一個(gè)case.
切記:開(kāi)case的入口一定要正確(product review這個(gè)入口),后臺(tái)一定要是英文的界面
具體模板:
ASIN :
The name of the reviewer:
Title of the review:
Dear amazon,
Thank you for your help!
My listing was continuously malicious with non-VP review for the past two days. All of them were 1 star reviews, and the contents described were very bad, which seriously affected my listing! The quality of my products is absolutely excellent. All of them are upgraded and include packaging.
The buyer account profile that left malicious bad reviews is blank (as the attachments), only 1 bad review for my listing, very obvious malicious bad reviews.
My product has been promoted by almost XXXX錢(qián) per day in advertising costs. After several rounds of advertising optimization, I continued to promote it for a long time before I got a better exposure. Now I have experienced malicious attacks from unscrupulous competitors. It's crashing. There is still a lot of goods on the way to the FBA. I do not know what to do with this.
I just want to be a good seller.
So I seek help from Amazon related team!
Thank you very much!
如果上面的發(fā)了之后亞馬遜回復(fù)了但是沒(méi)有被移除,后面又接著來(lái)惡意直評(píng)的話,就把上面的case ID 附上,接著新開(kāi)一個(gè)case.
Dear amazon,
Here is another malicious non-VP review for today!!!!
Please help!!!
ASIN :
The name of the reviewer:
Title of the review:
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模板自己看著改吧