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所在分類:  Amazon 所屬圈子: Amazon Amazon Review

直評怎么刪,需要具體的方法?我投訴過,也找過服務商舉報。都沒成功。

發(fā)帖35次 被置頂1次 被推薦2次 質(zhì)量分0星 回帖互動521次 歷史交流熱度2.99% 歷史交流深度0%
收到1星直評。我用工具查了,確定沒有訂單號。以這個名義“嚴禁任何試圖操縱社區(qū)或改變其運作的嘗試,例如通過提供虛假,誤導或不真實的內(nèi)容”去投訴。證據(jù)是:1沒有已驗證購買記號,我用工具也查了確定沒有訂單號。我了解亞馬遜允許沒有購買就評價。但亞馬遜不允許說謊。如沒有購買,卻評價“用了2天就壞了”2、這個買家把他的個人資料頁的評價記錄都隱藏了(鏈接XXX),說明他在心虛,他不是個正常買家。結(jié)果對方說評價沒有違反準則,不給刪除,我又開,對方還不刪,說不會再回復類似郵件。我也怕投訴多了,對方刪我好評。我曾經(jīng)還找服務商點30-50個舉報按鈕,也沒有刪除差評。
是我的方法不對嗎?成功處理差評的人,具體都是用什么方法處理的呢?
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已邀請:
貼出前輩的方法:
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在后臺product review的入口投訴,把惡意直評的名字,標題,都寫上,然后附件截圖profile,說只留過你的產(chǎn)品review,說明這明顯是惡意的. 后面還要多寫點內(nèi)容跟亞馬遜訴苦,比如廣告燒了很多,很多貨在FBA路上等等,主要是訴苦你是怎么辛辛苦苦做起來的新listing...一般第一次第二次投訴之后,亞馬遜回復都是很敷衍,大概意思就是無可奉告,但是如果是繼續(xù)來差評,你要接著投訴,接著第一個case.

切記:開case的入口一定要正確(product review這個入口),后臺一定要是英文的界面

具體模板:
ASIN :
The name of the reviewer:
Title of the review:

Dear amazon,
Thank you for your help!
My listing was continuously malicious with non-VP review for the past two days. All of them were 1 star reviews, and the contents described were very bad, which seriously affected my listing! The quality of my products is absolutely excellent. All of them are upgraded and include packaging.
The buyer account profile that left malicious bad reviews is blank (as the attachments), only 1 bad review for my listing, very obvious malicious bad reviews.
My product has been promoted by almost XXXX錢 per day in advertising costs. After several rounds of advertising optimization, I continued to promote it for a long time before I got a better exposure. Now I have experienced malicious attacks from unscrupulous competitors. It's crashing. There is still a lot of goods on the way to the FBA. I do not know what to do with this.
I just want to be a good seller.
So I seek help from Amazon related team!
Thank you very much!
如果上面的發(fā)了之后亞馬遜回復了但是沒有被移除,后面又接著來惡意直評的話,就把上面的case ID 附上,接著新開一個case.
Dear amazon,
Here is another malicious non-VP review for today!!!!
Please help!!!
ASIN :
The name of the reviewer:
Title of the review:
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模板自己看著改吧
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