社區(qū) 發(fā)現(xiàn) Amazon AWD物流送倉后20天，沒有接收。開ca...
AWD物流送倉后20天，沒有接收。開case亞馬遜說他們沒有相關(guān)貨件的收貨信息，該怎么辦？
發(fā)帖3次
被置頂1次
被推薦0次
質(zhì)量分0星
回帖互動17次
歷史交流熱度51.72%
歷史交流深度0%
8月3號：送倉? ---》8月7號：Checked in已登記? ---》8月21號深夜開case聯(lián)系美國那邊? ---》得到回復(fù)：?
Upon investigation, we found that your shipment (XXXX-XXXXXXXXXXXXXXX) is currently in "Checked in" status, but we have not recorded any receives from this shipment. While the carrier has taken an appointment, we have observed that LTL carriers sometimes deliver freight physically at different times through different appointments than initially scheduled. We recommend that you contact your carrier to verify the actual physical location of your cartons and ensure their delivery to the Amazon Warehousing and Distribution (AWD) facility.
再次提交 POD 給客服，得到回復(fù)：
Upon investigating your shipment, we found that shipment XXXXXXXXX is currently in "Checked in" status and has not yet been closed. While your carrier has scheduled an appointment, we have not yet received the units from this shipment at our fulfillment center.?
It's important to note that LTL carriers typically schedule appointments for purchase orders; however, we have observed instances where freight is physically delivered to Amazon Warehousing and Distribution (AWD) sites at different times through separate appointments than originally scheduled. We recommend that you work directly with your carrier to verify the actual physical location of your shipment and ensure it is delivered to the correct AWD facility.
Please be aware that the Electronic Proof of Delivery (POD) provided by carriers only confirms that the carrier's trailer has arrived and been unloaded at Amazon. Amazon does not inspect shipment contents, including purchase orders, and makes no claims regarding the quality, quantity, or condition of items received. Therefore, the Electronic POD does not verify that all purchase orders have been received. This POD can be used to initiate a claims process if needed, but any confirmation of received pallets, units, and cartons will require further investigation conducted according to Amazon policies.
?
大家有遇到過這種情況嗎？
Upon investigation, we found that your shipment (XXXX-XXXXXXXXXXXXXXX) is currently in "Checked in" status, but we have not recorded any receives from this shipment. While the carrier has taken an appointment, we have observed that LTL carriers sometimes deliver freight physically at different times through different appointments than initially scheduled. We recommend that you contact your carrier to verify the actual physical location of your cartons and ensure their delivery to the Amazon Warehousing and Distribution (AWD) facility.
再次提交 POD 給客服，得到回復(fù)：
Upon investigating your shipment, we found that shipment XXXXXXXXX is currently in "Checked in" status and has not yet been closed. While your carrier has scheduled an appointment, we have not yet received the units from this shipment at our fulfillment center.?
It's important to note that LTL carriers typically schedule appointments for purchase orders; however, we have observed instances where freight is physically delivered to Amazon Warehousing and Distribution (AWD) sites at different times through separate appointments than originally scheduled. We recommend that you work directly with your carrier to verify the actual physical location of your shipment and ensure it is delivered to the correct AWD facility.
Please be aware that the Electronic Proof of Delivery (POD) provided by carriers only confirms that the carrier's trailer has arrived and been unloaded at Amazon. Amazon does not inspect shipment contents, including purchase orders, and makes no claims regarding the quality, quantity, or condition of items received. Therefore, the Electronic POD does not verify that all purchase orders have been received. This POD can be used to initiate a claims process if needed, but any confirmation of received pallets, units, and cartons will require further investigation conducted according to Amazon policies.
?
大家有遇到過這種情況嗎？
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