社區(qū) 發(fā)現(xiàn) Amazon 后臺鏈接被莫名其妙刪除,問客服也不清楚具...
后臺鏈接被莫名其妙刪除,問客服也不清楚具體原因,最近被刪了4次!做亞馬遜這么多年來第一次碰到這種情況,其他人有遇到過嗎?從客服口中得知系統(tǒng)最近在更新,可能是BUG,如果是的話我也太倒霉了吧?!
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英國的這個鏈接A也發(fā)了貨,想過去看看,才發(fā)現(xiàn)英國的也被刪除了。然后我用模板上傳,收到了一個郵件:
Greetings from Amazon Seller Support.
We are contacting you regarding a product purge and replace feed you have recently uploaded. If processed, this feed would delete your entire online inventory and replace it by the listings in the uploaded feed. We automatically place these feeds in a paused state until we receive confirmation from you as to whether you would like to proceed or not. I have included the feed details below:
Reference ID: 50223019951
Submitted Date: 2024-08-16 07:56:26 UTC
At your earliest convenience, please let us know if you would like to:
a) proceed with this feed
b) abort it or
c) proceed the feed and completely switch off the alarm for your account.
Just send us "a)", "b)" or "c)" as response to this case.
Please be aware that if we don't receive confirmation from you within 18 hours, we will abort the feed automatically.
Thank you for selling with Amazon.
Mayank J.
Amazon.co.uk Seller Support
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這個應該是模板的通知郵件,我回復了C。對方也回復了:
Hello again.
Thank you for your reply to Amazon Seller Support.
We recovered processing of the file and disabled the alarming system.
Please be aware that you will receive no further warnings if a file would delete a greater portion of you online inventory.
Thank you for selling with Amazon.
Mayank J.
Amazon.co.uk Seller Support
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然后模板上傳完成,報錯了,List Price with Tax for Display沒填,這個填好再上傳應該就會上傳成功了。然后精彩的來了,我切到庫存頁一看,我后臺一個鏈接都沒了,之前上傳的13個鏈接都沒了!我的A+截圖可以證明,在7月30日已經(jīng)完成了13個asin的品牌故事。


這個是我英國后臺截圖。
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我就想問這tm什么情況?做亞馬遜這么多年來第一次碰到這種情況,其他人有遇到過嗎?從客服口中得知系統(tǒng)最近在更新,可能是BUG,如果是的話我也太倒霉了吧?!
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