2024.6.30發(fā)現(xiàn)之前發(fā)的貨物少了200件；因此發(fā)起索賠；
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第一次提交了POD；
亞馬遜反饋說需要提交發(fā)票；于是提交了發(fā)票；因為我們和工廠簽訂的是提單兩個月付款；導致發(fā)票日期晚于發(fā)貨日期；
第二次亞馬遜反饋說；發(fā)票日期晚于發(fā)貨日期；需要重新提交發(fā)票；
可惜，我只有這一個發(fā)票；數(shù)量是對應(yīng)的；之前的發(fā)票數(shù)量都是不對應(yīng)的；
最后放大招了：看完如果有問題，可以留言

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郵件：
Dear Zhelun W.,


Thank you for your patience while we investigated our shipment FBA*******. We have urgently convened with our supply chain team and gathered the necessary documentation to provide additional information regarding the units sent in the specified shipments.

Please note the following details:

The invoice dated December 8, 2023, pertains to a previous batch of goods and is not related to the current shipment in question.
We signed the subsequent procurement contract on February 4, 2024 (contract number available upon request), which includes the total quantities for shipment IDs: FBA*******, FBA*******, FBA*******, and FBA*******. The contract also specifies that payment is made two months after the bill of lading. Please find attached the contract: "合同."
Each shipment was registered in our shipping log, detailing the quantities sent. Attached is the updated shipping log: "7.11更新-出貨登記."
The Export Goods Declaration Form from the Customs of the People's Republic of China lists the total quantities for shipment IDs FBA*******, FBA*******, and FBA*******. Attached is the Export Goods Declaration Form.
The paperless export clearance notice confirms the total quantities for shipment IDs FBA*******, FBA*******, and FBA*******. Attached is the paperless export clearance notice.
Our finance team has provided the invoice, which includes the invoiced quantities for shipment IDs FBA*******, FBA*******, and FBA*******. According to our contract terms, payment is made two months after the bill of lading, resulting in the invoice date being later than the shipment date. Attached is the invoice from Shanghai Yangen Technology Co., Ltd: "發(fā)票.pdf."
We have also included the Proof of Delivery (POD) from our logistics provider for shipment ID FBA*******, confirming the shipment quantities. Attached is the POD: "FBA*******."
Attached are all relevant documents that verify the shipment quantities for the specified FNSKUs and shipment IDs.

Thank you for your continued support and cooperation. Please let us know if further information is required.

Best regards,

Sum
附件：
1. 合同.
2. 7.11更新-出貨登記.
3. 無紙化通關(guān)證明
4. 中華人民共和國海關(guān)出口貨物報關(guān)單
5. 發(fā)票
6. POD