社區(qū) 發(fā)現(xiàn) Amazon 2024.6.19 有做飾品的朋友產(chǎn)品被...
2024.6.19 有做飾品的朋友產(chǎn)品被掃成兒童的嗎?都是成人的飾品,突然要求提供資料!申訴一次直接被全拒......
又一批ASIN被判兒童,我提交了申訴,標題把成人字樣標紅,并附上了圖片,說明圖片模特都是成人,而且不適用12歲以下兒童,7/27申訴過了
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申訴一次直接被全拒,剛建的listing也要求提供資料。
節(jié)點都是成人的,圖片 A+也都是成人的,沒有涉及兒童。
緊急更新--------2024/6/20 23:38
白天開啟了英文case,我對錯誤判定提出疑問,以下是亞馬遜回應(yīng)郵件的原文:
This is a reminder to let you know that we need more information to resolve your case. If you still need assistance, please respond to this message and provide the details we’ve requested below.
If we’ve resolved your issue, no further action is needed, and we’ll close your case.
Amazon Support
-- Original Message --
Hello from Amazon Selling Partner Support,
From your e-mail, we do understand that ASINs: XXXXXXXXX is Adult jewellery but incorrectly categorized as children's jewellery and Amazon is asking to provide information that the products are not children's jewellery.
For more clarification regarding your concern, provide the screenshot of the mail you received from Amazon by asking to provide information.
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亞馬遜承認是錯誤判定,并要求提供郵件,我已經(jīng)提供了郵件原文,并提供了所有被判定的ASIN(數(shù)量持續(xù)增加),等待亞馬遜后續(xù)操作。
大家暫時不需要做CPC認證,官方承認是誤判,開啟英文CASE說明情況,待回復(fù)后我再更新。
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2024/6/21?
目前已經(jīng)有一些ASIN恢復(fù)了
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29 個回復(fù)
小唐努力奮斗 - 亞馬遜跨境~
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