社區(qū) 發(fā)現(xiàn) Amazon 新店鋪收到回款延遲郵件:Your Ama...
新店鋪收到回款延遲郵件:Your Amazon Seller account payments are delayed，本周突然收到這封郵件，訂單的保留期將為交貨日期后 14 天， 這個(gè)正常嗎？
發(fā)帖18次
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回帖互動(dòng)33次
歷史交流熱度11.57%
歷史交流深度0%
美國(guó)站新店鋪，才上線(xiàn)1個(gè)月，有訂單銷(xiāo)售記錄，沒(méi)有差評(píng) 沒(méi)有a2z 沒(méi)有負(fù)面反饋，本周突然收到這封郵件，訂單的保留期將為交貨日期后 14 天， 這個(gè)正常嗎？
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Dear Seller,
Your sales proceeds will be delayed while we are reviewing your account. Starting today, the reserve period for all of your orders will be 14 days after the delivery date.?
For example, if you ship an item on January 1, and the actual delivery date is January 4, then the sales proceeds will be available for disbursement starting on January 19.
Please continue to ship your orders and only list items that you can ship by the expected ship date.
You can learn more about payment policies (https://sellercentral.amazon.c ... Den-US)
Why is this happening?
Your reserve period is determined based on an assessment of your overall risk and historical performance.
Our policy regarding Selling Policies and Seller Code of Conduct can be found at https://sellercentral.amazon.com/gp/help/G1801.
How can I move back to a 7-day reserve period?
Factors that influence your reserve period include credit card charge success rates and A-to-z Guarantee claims, as well as other risk factors. We may move your account back to a 7-day reserve period based on changes in these risk factors. This will not require any action from you. We will notify you if you are reverted back to a 7-day reserve period.
Our policy regarding Selling Policies and Seller Code of Conduct can be found at https://sellercentral.amazon.com/gp/help/G1801.
We're here to help.
If you have questions about this action, please contact us at https://sellercentral.amazon.com/cu/contact-us.
You can view your account performance (https://sellercentral.amazon.c ... _em_ap) or select Account Health on the home screen of the Amazon Seller app on your iOS or Android device. The Account Health page shows how well your account is performing against the performance metrics and policies required to sell in Amazon’s store.
-- iOS App (https://itunes.apple.com/us/ap ... 141485)
-- Android App (https://play.google.com/store/ ... Den_US)
Seller Performance Team
Amazon.com
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Dear Seller,
Your sales proceeds will be delayed while we are reviewing your account. Starting today, the reserve period for all of your orders will be 14 days after the delivery date.?
For example, if you ship an item on January 1, and the actual delivery date is January 4, then the sales proceeds will be available for disbursement starting on January 19.
Please continue to ship your orders and only list items that you can ship by the expected ship date.
You can learn more about payment policies (https://sellercentral.amazon.c ... Den-US)
Why is this happening?
Your reserve period is determined based on an assessment of your overall risk and historical performance.
Our policy regarding Selling Policies and Seller Code of Conduct can be found at https://sellercentral.amazon.com/gp/help/G1801.
How can I move back to a 7-day reserve period?
Factors that influence your reserve period include credit card charge success rates and A-to-z Guarantee claims, as well as other risk factors. We may move your account back to a 7-day reserve period based on changes in these risk factors. This will not require any action from you. We will notify you if you are reverted back to a 7-day reserve period.
Our policy regarding Selling Policies and Seller Code of Conduct can be found at https://sellercentral.amazon.com/gp/help/G1801.
We're here to help.
If you have questions about this action, please contact us at https://sellercentral.amazon.com/cu/contact-us.
You can view your account performance (https://sellercentral.amazon.c ... _em_ap) or select Account Health on the home screen of the Amazon Seller app on your iOS or Android device. The Account Health page shows how well your account is performing against the performance metrics and policies required to sell in Amazon’s store.
-- iOS App (https://itunes.apple.com/us/ap ... 141485)
-- Android App (https://play.google.com/store/ ... Den_US)
Seller Performance Team
Amazon.com
倒計(jì)時(shí)：
12 個(gè)回復(fù)
應(yīng)如是 - 天助自助者
贊同來(lái)自:
1.數(shù)據(jù)量少，或者不穩(wěn)定，體現(xiàn)在訂單量、信用卡數(shù)據(jù)等。
2.店鋪信息資料可能存在進(jìn)一步驗(yàn)證的情況。
對(duì)于1，后續(xù)你保持正常動(dòng)銷(xiāo)，信用卡店租可以扣款成功，持續(xù)一段時(shí)間就可以恢復(fù)。
對(duì)于2，一方面是檢查后臺(tái)的資料信息有無(wú)補(bǔ)充完成，比如聯(lián)系方式更新等。另一方面做好各種資料賬單的信息準(zhǔn)備，因?yàn)楝F(xiàn)在新店鋪觸發(fā)二審比比皆是。